OA67099: USING HCD OPTION 2.11 THEN OPTION 5,6, OR 7 CBDG690I MSGCBDG690I REQUEST (HWST) O REMOTE SUPPORT ELEMENT FAILS

Obtain the fix for this APAR.

APAR status

• Closed as program error.

Error description

• When attempting to use HCD option 2.11 then 5,6,or 7 where
  
    5.  Activate hardware changes only to SACF (a)
  
    6.  View current active configuration  . . (c)
  
    7. Download active configuration  . . . . .(d)
  
  Fails with:
  
   MSGCBDG690I was received with the following text:
  Request (HWST) to remote support element IBM390PS.MISTI
  failed, error info = 4 1 0 0 24 0.
  
  
  
  
  .
   The time out occurs for any HWACT_TIMEOUT setting.
  .
  The problem is that the MVS image is NOT REGISTERED to receive
  event 12 notifications which is necessary for these 3 options.
   In this case the customer was using an exit supplied by Phoenix
  Software - EJESCAS
  The way this software was "registering as an event listener"
  prevented z/OS of setting a bit in the HW masks that reflected
  z/OS was not "allowed" to recieve event notifications for event
  code 12.
  .
  Verification Steps:
  
  1) Take a console dump.
  2) Issue VERBX IEFENFVX
      From this display scroll to:
  Event Code 20:   Unsolicted signal interrupt
                   Allows Exit
                   Signals - Sync: 00000002   Async: 00000000
  
  Under event code 20 look for:
  12  ENFLS: 1C3F5F70 Token: 0000000C Disable=Yes EOT=No EOM=No
  XSys=No
      EstbNme=EJESCAS   ExitNme=EJESEVT3
  
      Qual=00000000 QMask=None BitCompare=Subset BitQual=AllZero
  
      Parm=1E5402C8 Exit=8C70609A
  
      JobName: EJESCAS  ASID: 0000 ASCB: 00000000 TCB: 00000000
  Requester: 8C7059BA
  
  .
  This is Phoenix SW that uses QMASK=NONE.
  .
   After this you should see:
  ENFLS: 154B7570 Token: 0000000E Disable=Yes EOT=No EOM=No
  XSys=No
  EstbNme=ISNLISTN  (NFL)ExitNme=CBDMSM12
  
  Qual=0000000C QMask=All BitCompare=Subset BitQual=AllZero
  
  Parm=00000000 Exit=81DB8048
  
  JobName: PG53TSO  ASID: 0000 ASCB: 00000000 TCB: 00000000
  Requester: 8B3BF5F0
  
  This is the HCD event registry that is not honored due to the
  prior registry by Phoenix software.
  
  SPI code fails to set the registration mask in the LPAR image
  due to the EJESCAS settings.
  
  SPI code will fix this issue.
  
  ANALYSIS:
  cbdmshsd Registers as event 12 listener.
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  VERIFICATION STEPS:
  Verification Steps:
  
  1) Take a console dump.
  2) Issue VERBX IEFENFVX
      From this display scroll to:
  Event Code 20:   Unsolicted signal interrupt
                   Allows Exit
                   Signals - Sync: 00000002   Async: 00000000
  
  Under event code 20 look for:
  12  ENFLS: 1C3F5F70 Token: 0000000C Disable=Yes EOT=No EOM=No
  XSys=No
      EstbNme=EJESCAS   ExitNme=EJESEVT3
  
      Qual=00000000 QMask=None BitCompare=Subset BitQual=AllZero
  
      Parm=1E5402C8 Exit=8C70609A
  
      JobName: EJESCAS  ASID: 0000 ASCB: 00000000 TCB: 00000000
  Requester: 8C7059BA
  
  .
  This is Phoenix SW that uses QMASK=NONE.
  .
   After this you should see:
  ENFLS: 154B7570 Token: 0000000E Disable=Yes EOT=No EOM=No
  XSys=No
  EstbNme=ISNLISTN  (NFL)ExitNme=CBDMSM12
  
  Qual=0000000C QMask=All BitCompare=Subset BitQual=AllZero
  
  Parm=00000000 Exit=81DB8048
  
  JobName: PG53TSO  ASID: 0000 ASCB: 00000000 TCB: 00000000
  Requester: 8B3BF5F0
  
  This is the HCD event registry that is not honored due to the
  prior registry by Phoenix software.
  
  SPI code fails to set the registration mask in the LPAR image
  due to the EJESCAS settings.
  
  SPI code will fix this issue.
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * Users at HBB77D0 and above.                                  *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * When attempting to use HCD option 2.11                       *
  * with options 5, 6, or 7, where the                           *
  * request could timeout and fail.                              *
  ****************************************************************
  * RECOMMENDATION:                                              *
  ****************************************************************
  When attempting to use HCD option 2.11 with options 5, 6, or
  7, where the request could timeout and fail.
  
  Panel options affected:
  
  Attempts to use HCD options 2.11 "Build and manage processor
  cluster IOCDSs, IPL attributes and dynamic I/O changes" with
  one of the following three actions may timeout and fail:
    ...
    5.  Activate hardware changes only to SACF (a)
    6.  View current active configuration  . . (c)
    7.  Download active configuration  . . . . (d)
  

Problem conclusion

• To address this issue the HCD request processing has been
  updated to correctly setup the receive event notifications
  that drive these requests.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

  UJ96458 UJ96459

Modules/Macros

• ISNLISTN
  

Fix information

• Fixed component name

  SERV PROC INTER

• Fixed component ID

  5752SCSPI

Applicable component levels

• R7D0 PSY UJ96459

     UP24/12/24 P F412

• R7E0 PSY UJ96458

     UP24/12/24 P F412

Fix is available

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