IBM Support

OA66161: EXCESSIVE BROWSER MEMORY USAGE WHEN RUNNING THE "VIEW PRINT JOBS"

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APAR status

  • Closed as program error.

Error description

  • After printing in HACPEE it is observed that there is an
    excessive browser memory usage when running the "view print
    jobs".
    
    The memory usage seems to accumulate as the number of prints
    jobs is executed.
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All HACP EE printer session users                            *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * Browser hangs when browser memory is full                    *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    Need to enable Associated Printer option in Session Properties,
    when you opt for View Print Tasks, a second tab containing print
    tasks opens.
    
    Click the download link to start the file download. Continue to
    refresh the browser tab many times. The browser hangs and
    displays a warning indicating that the memory is full.
    

Problem conclusion

  • Code changes have been made to address the issue.
    

Temporary fix

Comments

APAR Information

  • APAR number

    OA66161

  • Reported component name

    HOD MVS

  • Reported component ID

    5733A5900

  • Reported release

    E00

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2024-02-21

  • Closed date

    2024-07-02

  • Last modified date

    2024-07-02

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Modules/Macros

  • HACPEE
    

Fix information

  • Fixed component name

    HOD MVS

  • Fixed component ID

    5733A5900

Applicable component levels

[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSS9FA","label":"IBM Host On-Demand"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"E00","Line of Business":{"code":"LOB70","label":"Z TPS"}}]

Document Information

Modified date:
03 July 2024