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OA57620: ALERT VERIFY FAILS WITH CKR1224, CKR0988, CKR1231 WHEN USING AN ALTERNATE SMTPATSIGN CHARACTER, IN COMBINATION WITH AN EM ALERT

A fix is available

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APAR status

  • Closed as program error.

Error description

  • Alert Verify fails with CKR1224, CKR0988, CKR1231 when using an
    alternate SMTPATSIGN character, in combination with an EXTENDED
    MONITORING alert.
    

Local fix

  • Disable the EM alert, or use standard AT sign.
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED: Users of zSecure Alert that have one or more *
    *                 Extended Monitoring alerts selected and a    *
    *                 customized SMTP atsign.                      *
    ****************************************************************
    * PROBLEM DESCRIPTION: zSecure Alert verification step issues  *
    *                      multiple syntax errors (MSGCKR1224,     *
    *                      MSGCKR0988, and MSGCKR1231).            *
    ****************************************************************
    * RECOMMENDATION: Apply the PTF provided.                      *
    ****************************************************************
    When verifying an alert set with one or more Extended Monitoring
    alerts selected and having specified a custom SMTP atsign for
    this set, the verification of this step fails with errors
    (MSGCKR1224 which begins with the text "Incomplete mailbox...",
    MSGCKR0988  which begins with the text "Syntax error...", and
    MSGCKR1231 which  begins with the text "Missing domain...".
    

Problem conclusion

  • zSecure Alert has been modified so that with one or more
    Extended Monitoring alerts selected and a having specified a
    custom SMTP atsign,  the verification step is performed
    correctly.
    

Temporary fix

Comments

APAR Information

  • APAR number

    OA57620

  • Reported component name

    ZSEC BASE,ADMIN

  • Reported component ID

    5655T0100

  • Reported release

    230

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2019-05-21

  • Closed date

    2019-05-23

  • Last modified date

    2019-06-03

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

    UA99425 UA99426

Modules/Macros

  • C2PESETP
    

Fix information

  • Fixed component name

    ZSEC BASE,ADMIN

  • Fixed component ID

    5655T0100

Applicable component levels

  • R230 PSY UA99425

       UP19/05/24 P F905

  • R231 PSY UA99426

       UP19/05/24 P F905

Fix is available

  • Select the PTF appropriate for your component level. You will be required to sign in. Distribution on physical media is not available in all countries.

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Document Information

Modified date:
03 June 2019