A fix is available
APAR status
Closed as program error.
Error description
External symptoms: A customer issued a '*FAIL,J=xxx,DUMP' for a TCP DSP to gather diagnostic data. Although the command produced a dump of the JES3 address space, this was not enough information to diagnose the problem. A dump of the NETSERV address space associated with the TCP DSP was needed, but the *FAIL command did not generate one. Impact to customer: Unable to diagnose problem Analysis: A NETSERV address space had an issue of some nature and continuously sent requests to the JES3 global, causing the JES3 global's CPU usage to spike until the NETYSERV was ended. A *FAIL was issued against the TCP FCT associated with the NETSERV, but no dump was initiated. This apar is being taken to dump the JES3 global address space and the associated NETSERV address space when a *FAIL command with the DUMP option is issued for the TCP DSP. The projected closing code is PER for release HJS7780.
Local fix
none, RAS
Problem summary
**************************************************************** * USERS AFFECTED: All users of HJS7780. * **************************************************************** * PROBLEM DESCRIPTION: *FAIL command with DUMP option for a * * TCP DSP does not dump the associated * * NETSERV address space. * **************************************************************** * RECOMMENDATION: * **************************************************************** A TCP DSP appeared to be looping, and the user attempted to gather diagnostic data by issuing a "*FAIL" command for the DSP with the DUMP option. The resulting dump, however, did not provide all the information required for diagnosis. A dump of the associated NETSERV address space was also needed, but the "*FAIL" command did not supply one.
Problem conclusion
Installation On (Global) Order (Any) Activation Order (Any) Type/JES3 restart (Hot) Type/IPL (None) CLPA (No) (See Apar II07968 for definitions) Module IATCNIN was changed to dump the NETSERV address space associated with a TCP DSP on a "*FAIL" command for an active TCP DSP. Module IATABMN was changed to disable DAE dump suppression for dumps requested by the "*FAIL" command. The information in the following manuals should appear as indicated below. Updates will only be made to the manuals in future releases. SA22-7540-xx JES3 Commands Chapter 15. JES3 Command Reference Section Failsoft *FAIL command section Update the explanation of the DUMP parameter (changes are marked with "|"). DUMP | Specifies that the JES3 abend dump is to be taken. When | an active TCP DSP is being failed, the associated NETSERV | address space will be dumped as well. The system continues to process normally. APAR OA40340 prereq's (and sup's) for FMID HJS7780: Pre's: WA37841
Temporary fix
*** * TEMPORARY FIX MAY BE OBTAINED FROM DLL OR INFO/ACCESS **** ******************* OA40340 DECK AVAILABLE ********************
Comments
APAR Information
APAR number
OA40340
Reported component name
JES3
Reported component ID
5752SC1BA
Reported release
780
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2012-09-13
Closed date
2013-01-09
Last modified date
2013-02-04
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
UA67666
Modules/Macros
IATABMN IATCNIN
SA227540XX |
Fix information
Fixed component name
JES3
Fixed component ID
5752SC1BA
Applicable component levels
R780 PSY UA67666
UP13/01/23 P F301
Fix is available
Select the PTF appropriate for your component level. You will be required to sign in. Distribution on physical media is not available in all countries.
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Document Information
Modified date:
04 February 2013