A fix is available
APAR status
Closed as program error.
Error description
Agent fails to discard events for stopped situation. Situation events remain stored in persistent files on the agent, if situation is stopped while agent is running in autonomous mode. Symptoms: Persistent files <hostname><pc>_autoattr.asa are present in the agent CTIRA_SIT_PATH after it reconnects to TEMS.
Local fix
Delete <hostname><pc>_autoattr.asa file and recycle ITM agent.
Problem summary
**************************************************************** * USERS AFFECTED: All TEMS users. * **************************************************************** * PROBLEM DESCRIPTION: AGENT FAILS TO DISCARD EVENTS FOR A * * STOPPED SITUATION. * **************************************************************** * RECOMMENDATION: Apply the PTF. * **************************************************************** Agent fails to discard events collected in autonomous mode for a stopped or modified situation. Situation events remain stored in persistent files on the agent if a situation is stopped while an agent is running in autonomous mode. Symptom: Presence of persistent files <hostname><pc>_autoattr.asa in the agent directory when agent is connected to the monitoring server.
Problem conclusion
Agent framework now discards events for stopped or modified situations.
Temporary fix
Comments
APAR Information
APAR number
OA38228
Reported component name
MGMT SERVER DS
Reported component ID
5608A2800
Reported release
622
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2011-12-01
Closed date
2011-12-05
Last modified date
2012-01-01
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Modules/Macros
KDSMAIN
Fix information
Fixed component name
MGMT SERVER DS
Fixed component ID
5608A2800
Applicable component levels
R622 PSY UA63440
UP11/12/17 P F112
Fix is available
Select the PTF appropriate for your component level. You will be required to sign in. Distribution on physical media is not available in all countries.
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Document Information
Modified date:
01 January 2012