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OA38228: AGENT FAILS TO DISCARD EVENTS FOR STOPPED SITUATION.

A fix is available

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APAR status

  • Closed as program error.

Error description

  • Agent fails to discard events for stopped situation.
    
    Situation events remain stored in persistent files on the
    agent, if situation is stopped while agent is running in
    autonomous mode.
    
    Symptoms: Persistent files <hostname><pc>_autoattr.asa
    are present in the agent CTIRA_SIT_PATH after it reconnects
    to TEMS.
    

Local fix

  • Delete <hostname><pc>_autoattr.asa file and recycle ITM agent.
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED: All TEMS users.                              *
    ****************************************************************
    * PROBLEM DESCRIPTION: AGENT FAILS TO DISCARD EVENTS FOR A     *
    *                      STOPPED SITUATION.                      *
    ****************************************************************
    * RECOMMENDATION: Apply the PTF.                               *
    ****************************************************************
    Agent fails to discard events collected in autonomous mode
    for a stopped or modified situation. Situation events remain
    stored in persistent files on the agent if a situation is
    stopped while an agent is running in autonomous mode.
    Symptom: Presence of persistent files
    <hostname><pc>_autoattr.asa in the agent  directory when
    agent is connected to the monitoring server.
    

Problem conclusion

  • Agent framework now discards events for stopped or modified
    situations.
    

Temporary fix

Comments

APAR Information

  • APAR number

    OA38228

  • Reported component name

    MGMT SERVER DS

  • Reported component ID

    5608A2800

  • Reported release

    622

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2011-12-01

  • Closed date

    2011-12-05

  • Last modified date

    2012-01-01

  • APAR is sysrouted FROM one or more of the following:

    IV04585

  • APAR is sysrouted TO one or more of the following:

    OA38947

Modules/Macros

  • KDSMAIN
    

Fix information

  • Fixed component name

    MGMT SERVER DS

  • Fixed component ID

    5608A2800

Applicable component levels

  • R622 PSY UA63440

       UP11/12/17 P F112

Fix is available

  • Select the PTF appropriate for your component level. You will be required to sign in. Distribution on physical media is not available in all countries.

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Document Information

Modified date:
01 January 2012