OA38096: BACKSLASHES ARE INCORRECT IN TAKE ACTION IN SOME LANGUAGES

Obtain the fix for this APAR.

APAR status

• Closed as program error.

Error description

• APAR Type:            Field
  Approver Initials:    RB
  Severity:             3
  Reported Release:     622
  Compid:               5724C04MS Tivoli Enterprise Management
  Server
  ABSTRACT:             Backslashes are incorrect in Take Action
  in some languages
  
  PROBLEM DESCRIPTION:
  Backslashes in Take Action commands get broken when the command
  is executed at TEMS.
  This problem does not occur when it is executed at agents.
  
  This problem occurs when the non-Windows system is set with code
  page 943. This problem does not occur on Windows.
  
  RECREATE INSTRUCTIONS:
  - Set up a TEMS systems with code page 943
  - Create a situation with that will execute a take action
  command that contains a backslash
  - Cause the situation to fire and look at the results. The
  backslash will not appear correct in the command.
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED: All TEMS users.                              *
  ****************************************************************
  * PROBLEM DESCRIPTION: BACKSLASHES ARE INCORRECT IN TAKE       *
  *                      ACTION COMMANDS IN SOME LANGUAGES.      *
  ****************************************************************
  * RECOMMENDATION: Apply the PTF.                               *
  ****************************************************************
  Backslashes in Take Action commands are not displayed or
  handled correctly when the command is executed at the
  monitoring server. This problem does not occur when the Take
  Action command is executed at agents.
  
  This problem occurs when the non-Windows system is set to
  use codepage 943. This problem does not occur on Windows.
  

Problem conclusion

• UNIX/Linux platforms now correctly use codepage 932 instead
  of 943 similar to Windows. This problem has only been fixed
  on distributed platforms.
  The backslash has been corrected for Take Action commands
  executed on an agent framework on the monitoring server.
  However, commands executed on a Universal Agent may still
  have this same problem.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

  IV07358

• APAR is sysrouted TO one or more of the following:

Modules/Macros

• KDSMAIN
  

Fix information

• Fixed component name

  MGMT SERVER DS

• Fixed component ID

  5608A2800

Applicable component levels

• R622 PSY UA63440

     UP11/12/17 P F112

Fix is available

• Select the PTF appropriate for your component level. You will be required to sign in. Distribution on physical media is not available in all countries.