OA37741: SOAP QUERIES DO NOT RETURN DATA FROM AGENTS CONNECTED TO RTEMS WHEN <TARGET> IS NOT SPECIFIED

Obtain the fix for this APAR.

APAR status

• Closed as program error.

Error description

• Problem : SOAP queries do not return data from agents connected
  to RTEMS when <target> is not specified
  
  
  Customer is at ITM 6.2.2 FP)4 and the platform is Windows 2004
  
  The following query returns no rows but the query is success
  
  D:\IBM\ITM\CMS>notepad demo.txt
  
  D:\IBM\ITM\CMS>kshsoap demo.txt urls.txt
  KBB_RAS1_LOG; COUNT limited to maximum value: 16
  =====>>  SoapRequest:
  'http://ukrhtemp01.euprod.travp.net:1920///cms/soap' l'108
  
  <CT_Get>
  <userid>sysadmin</userid>
  <password>xxxxxx</password>
  <object>NT_Logical_Disk</object>
  </CT_Get>
  
  =====>>
  <<=====  SoapResponse:
  'http://ukrhtemp01.euprod.travp.net:1920///cms/soap' l'428
  <?xml version="1.0" encoding="UTF-8"?>
  <SOAP-ENV:Envelope
  xmlns:SOAP-ENV="http://schemas.xmlsoap.org/soap/envelope/"
  SOAP-ENV:encodingStyle="http://schemas.xmlsoap.org/soap/encoding
  /">
  <SOAP-ENV:Body><SOAP-CHK:Success xmlns:SOAP-CHK =
  "http://soaptest1/soaptest/"
  xmlns="urn:candle-soap:attributes"><TABLE
  name="KNT.WTLOGCLDSK">
  <OBJECT>NT_Logical_Disk</OBJECT>
  
  </TABLE>
  </SOAP-CHK:Success></SOAP-ENV:Body></SOAP-ENV:Envelope>
  <<=====
  
  This can be created on any local environemnt. The logs are in
  ecurep (PMR 42181,001,866)
  

Local fix

Problem summary

• SOAP queries to agents connected to RTEMS do not return data if
  <target> is not specified in the query.
  A query like this one:
  
  <CT_Get>
  <userid>sysadmin</userid>
  <password>xxxxxx</password>
  <object>NT_Logical_Disk</object>
  </CT_Get>
  
  will return data only for agents connected to HUB TEMS and not
  for the agents connected to RTEMS.
  

Problem conclusion

• The fix for this APAR is contained in the following maintenance
  
  packages:
  
     | fix pack | 6.2.2-TIV-ITM-FP0007
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

  IV05547

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  MGMT SERVER DS

• Fixed component ID

  5608A2800

Applicable component levels

• R622 PSY UA63440

     UP11/12/17 P F112

Fix is available

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