OA35939: AT START-UP ABEND=S0C4 U0000 REASON=00000011

APAR status

• Closed as program error.

Error description

• TBSM 3.1 running on z/OS 1.11 gets sudden S0C4s on startup.
  
  When the task abended,
  it put out the following message in the syslog.
  
  GTM5101I  TBSM DATASPACE CREATED, SIZE=  42467328,
  ORIGIN=00000000
   IEA995I SYMPTOM DUMP OUTPUT 953
   SYSTEM COMPLETION CODE=0C4  REASON CODE=00000011
    TIME=04.14.36  SEQ=00037  CPU=0000  ASID=007A
    PSW AT TIME OF ERROR  078D2000   981010E2  ILC 4  INTC 11
      ACTIVE LOAD MODULE           ADDRESS=18100EA8
  OFFSET=0000023A
      NAME=GTMACC48
      DATA AT PSW  181010DC - 1A518950  00025885  90005875
      AR/GR 0: 00000000/000007D8   1: 00000000/00000001
            2: 01FF001E/1810B3DA   3: 00000000/00000200
            4: 00000000/1810B3DE   5: 00000000/000000CC
            6: 00000000/0000000F   7: 00000000/00006D60
            8: 00000000/00008C83   9: 00000000/000A0000
            A: 00000000/00006B20   B: 00000000/00008188
            C: 00000000/98100EA8   D: 00000000/18118828
            E: 00000000/9810B426   F: 01000002/00000000
    END OF SYMPTOM DUMP
   IEF450I GTMDSPCG GTMDSPCG - ABEND=S0C4 U0000 REASON=00000011
  954
           TIME=04.14.36
  
  
  Previously, the task would come up with the following messages:
  GTM5000I TBSM DATASPACE INITIALIZATION STARTING
  GTM4111I TIVOLI BUSINESS SYSTEMS MANAGER VERSION 3.1.0 STARTUP
  IN
  PROGRESS
  GTM4600I EXTENDED RECOVERY ENVIRONMENT ESTABLISHED
  GTM4110I GTMDSPCG, USING ID 01
  GTM5002I PROCESSING PARMLIB MEMBER: PARMDSPC
  GTM5101I TBSM DATASPACE CREATED, SIZE= 42467328, ORIGIN=00000000
  GTM5030I MODIFY INTERFACE ESTABLISHED, CONSOLE COMMUNICATION
  AVAILABLE
  GTM5010I TBSM DATASPACE INITIALIZATION COMPLETE
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED: All Tivoli Business Systems Manager users.   *
  ****************************************************************
  * PROBLEM DESCRIPTION: TBSM 3.1 might get sudden S0C4s on      *
  *                      startup as follow:                      *
  *                                                              *
  *                      GTM5101I  TBSM DATASPACE CREATED, SIZE= *
  *                      42467328, ORIGIN=00000000               *
  *                       IEA995I SYMPTOM DUMP OUTPUT 953        *
  *                       SYSTEM COMPLETION CODE=0C4 REASON      *
  *                        CODE=00000011                         *
  *                       TIME=04.14.36 SEQ=00037  CPU=0000      *
  *                        ASID=007A                             *
  *                       PSW AT TIME OF ERROR 078D2000 981010E2 *
  *                        ILC 4  INTC 11                        *
  *                       ACTIVE LOAD MODULE ADDRESS=18100EA8    *
  *                        OFFSET=0000023A NAME=GTMACC48         *
  *                       DATA AT PSW  181010DC - 1A518950       *
  *                        00025885  90005875                    *
  *                       AR/GR 0: 00000000/000007D8             *
  *                        1: 00000000/00000001                  *
  *                             2: 01FF001E/1810B3DA             *
  *                        3: 00000000/00000200                  *
  *                             4: 00000000/1810B3DE             *
  *                        5: 00000000/000000CC                  *
  *                             6: 00000000/0000000F             *
  *                        7: 00000000/00006D60                  *
  *                             8: 00000000/00008C83             *
  *                        9: 00000000/000A0000                  *
  *                             A: 00000000/00006B20             *
  *                        B: 00000000/00008188                  *
  *                             C: 00000000/98100EA8             *
  *                        D: 00000000/18118828                  *
  *                             E: 00000000/9810B426             *
  *                        F: 01000002/00000000                  *
  *                       END OF SYMPTOM DUMP                    *
  *                      IEF450I GTMDSPCG GTMDSPCG - ABEND=S0C4  *
  *                       U0000 REASON=00000011 954              *
  ****************************************************************
  * RECOMMENDATION: Apply the PTF.                               *
  ****************************************************************
  A base registers do not have its corresponding access-registers
  zeroed out prior to entering AR-Mode execution.
  

Problem conclusion

• The problem has been fixed.
  

Temporary fix

• ++APAR fix is available upon request.
  

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

  UA60094

Modules/Macros

• ACC1BMAP GTMACC01 GTMACC03 GTMACC05 GTMACC09
  GTMACC10 GTMACC11 GTMACC13 GTMACC15 GTMACC16 GTMACC20 GTMACC22
  GTMACC24 GTMACC26 GTMACC27 GTMACC30 GTMACC32 GTMACC33 GTMACC34
  GTMACC39 GTMACC41 GTMACC43 GTMACC44 GTMACC49 GTMACC51 GTMAOP11
  GTMAOP13 GTMDSPCI GTMIPSND GTMLOG   GTMSEND  GTMSTSK
  

Fix information

• Fixed component name

  TIVOLI BSM OS/

• Fixed component ID

  5698BSM00

Applicable component levels

• R310 PSY UA60094

     UP11/06/29 P F106