IBM Support

MA47033 - LIC-OTHER-SRCB6000103 SAN 577F SRC0D200000 SRC48800000

Subscribe to this APAR

By subscribing, you receive periodic emails alerting you to the status of the APAR, along with a link to the fix after it becomes available. You can track this item individually or track all items by product.

Notify me when this APAR changes.

Notify me when an APAR for this component changes.

 APAR (Authorized Program Analysis Report)

Abstract

LIC-OTHER-SRCB6000103 SAN 577F SRC0D200000 SRC48800000

Error Description

System storage via natively owned 577F storage IOAs            
connected to SAN. One of the links is failing and recovering.  
Link Recovery code has a software bug which resulted in        
B6000103.                                                      
1 SRCB6000103                                                  
2 SRC0D200000                                                  
3 SRC48800000                                                  
                                                               
Failing Stack                                                  
REG1=FFFFFFFF84147ED0 NIA=FFFFFFFFFF0C8260 module #cfwhack+0x2D0
..................... LR=FFFFFFFFFF09B160 module #cfscvec+0x140
ISF=FFFFFFFF84147ED0 NIA=0000000000000000 Not valid instruction
address                                                        
ISF=FFFFFFFF84147F10 NIA=FFFFFFFFFF09B160 module #cfscvec+0x140
ISF=B014B0000C9B1E00 NIA=FFFFFFFFFFBA6EDC module                
SmMsmUtilities+0xFC                                            
ISF=B014B0000C9B1EC0 NIA=FFFFFFFFFF246CFC module                
SmLittleFaultHandler+0x125C                                    
ISF=B014B0000C9B1F80 NIA=FFFFFFFFFF096068 module #smdsi+0x108  
ISF=B014B0000C9B1FC0 NIA=FFFFFFFFFF357D40 module ExTBTable+0x820
ISF=C000011E3649E600 NIA=0000000000000000 Not valid instruction
address                                                        
ISF=C000011E3649E860 NIA=FFFFFFFF8225A41C module                
StackFrameHighUse+0xFC                                          
ISF=C000011E3649E940 NIA=FFFFFFFFF51F5018 module                
SystemException+0x138                                          
ISF=C000011E3649EA00 NIA=FFFFFFFFF6596D54 module                
Ex2003FunctionCheck+0x164                                      
ISF=C000011E3649ECE0 NIA=FFFFFFFF82A1E084 module                
HmDerivedHeap+0x69A4                                            
ISF=C000011E3649EF60 NIA=FFFFFFFFFF082320 module                
HmDerivedHeapBla+0x66E0                                        
ISF=C000011E3649F440 NIA=FFFFFFFFFF081A50 module                
HmDerivedHeapBla+0x5E10                                        
ISF=C000011E3649F560 NIA=FFFFFFFFFF0845BC module                
HmDerivedHeapBla+0x897C                                        
ISF=C000011E3649F680 NIA=FFFFFFFFFF557B30 module                
IoCtlFcMgrSli4+0x2790                                          
ISF=C000011E3649F700 NIA=FFFFFFFFFF557DB0 module                
IoCtlFcMgrSli4+0x2A10                                          
ISF=C000011E3649F780 NIA=FFFFFFFFFF55A2EC module                
IoCtlFcMgrSli4+0x4F4C                                          
ISF=C000011E3649F880 NIA=FFFFFFFFFF55899C module                
IoCtlFcMgrSli4+0x35FC                                          
ISF=C000011E3649F980 NIA=FFFFFFFF8283AB24 module                
IoCtlPxmSli4Port+0x43A4                                        
ISF=C000011E3649FC60 NIA=FFFFFFFF8283BAB4 module                
IoCtlPxmSli4Port+0x5334                                        
ISF=C000011E3649FD00 NIA=FFFFFFFF82360A40 module                
IoCtlPxmPciIoaSli+0xE20                                        
ISF=C000011E3649FD60 NIA=FFFFFFFFFF56EA00 module                
IoHwCtlScsiSli4Nio+0xF20                                        
ISF=C000011E3649FDA0 NIA=FFFFFFFFFF8A11C8 module                
IoCtlMultiFunctionInterruptHandlerHighUse+0x448                
ISF=C000011E3649FE00 NIA=FFFFFFFF82715F90 module                
MpEiHandler+0x110                                              
ISF=C000011E3649FF80 NIA=FFFFFFFFFF09B44C module #cfeivec+0x2AC
ISF=C000011E3649FFC0 NIA=FFFFFFFFFF36CF50 module                
TDGlobalDispatcherHighUse+0x9370                                
ISF=B014B0000C820CC0 NIA=FFFFFFFFFF36D008 module                
TDGlobalDispatcherHighUse+0x9428                                
ISF=B014B0000C820D80 NIA=FFFFFFFF823C1BDC module                
TDWaitState+0x27C                                              
ISF=B014B0000C820E80 NIA=FFFFFFFF8206929C module                
rmInitialRoutine+0x5C                                          
ISF=B014B0000C820EC0 NIA=0000000000000000 Not valid instruction
address                                                        
Stack unwind complete                                          

Problem Summary

****************************************************************
* PROBLEM: (MA47033) Licensed Program = 5770999 for i 7.1,     *
*                                        i 7.2, and i 7.3      *
*           Crash/Hang Requiring an IPL to Recover.            *
*            SRC B600 0103                                     *
****************************************************************
* USERS AFFECTED: All IBM i operating system 94xx users.       *
****************************************************************
* RECOMMENDATION: Apply LIC PTF MF64930 for i 7.1.             *
*                 Apply LIC PTF MF64929 for i 7.2.             *
*                 Apply LIC PTF MF64928 for i 7.3.             *
****************************************************************
Please see the ERROR DESCRIPTION section.                      

Problem Conclusion

Licensed Internal Code has been fixed to properly manage a      
shared resource between the OS and the IOA during link recovery.

Temporary Fix

                       *********                                
                       * HIPER *                                
                       *********                                

Comments

Circumvention


PTFs Available

R710 MF65553 PTF Cover Letter   1000
R720 MF64929 PTF Cover Letter   8249
R730 MF64928 PTF Cover Letter   8242

Affected Modules

         
         

Affected Publications

Summary Information

Status............................................ CLOSED PER
HIPER........................................... Yes
Component.................................. 9400DG300
Failing Module.......................... RCHMGR
Reported Release................... R730
Duplicate Of..............................




System i Support

IBM disclaims all warranties, whether express or implied, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose. By furnishing this document, IBM grants no licenses to any related patents or copyrights. Copyright © 1996,1997,1998, 1999, 2000, 2001, 2002, 2003, 2004, 2005, 2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019 IBM Corporation. Any trademarks and product or brand names referenced in this document are the property of their respective owners. Consult the Terms of use link for trademark information

[{"Business Unit":{"code":"BU054","label":"Systems w\/TPS"},"Product":{"code":"SG15Q","label":"APARs - OS\/400 General"},"Component":"","ARM Category":[],"Platform":[{"code":"PF012","label":"IBM i"}],"Version":"V7R1M0;V7R2M0;V7R3M0","Edition":"","Line of Business":{"code":"","label":""}},{"Business Unit":{"code":"BU054","label":"Systems w\/TPS"},"Product":{"code":"SG16C","label":"APARs - IBM i 7.1 environment"},"Component":"","ARM Category":[],"Platform":[{"code":"PF012","label":"IBM i"}],"Version":"V7R1M0;V7R2M0;V7R3M0","Edition":"","Line of Business":{"code":"","label":""}},{"Business Unit":{"code":"BU054","label":"Systems w\/TPS"},"Product":{"code":"SG16E","label":"APARs - IBM i 7.2 environment"},"Component":"","ARM Category":[],"Platform":[{"code":"PF012","label":"IBM i"}],"Version":"V7R1M0;V7R2M0;V7R3M0","Edition":"","Line of Business":{"code":"","label":""}},{"Business Unit":{"code":"BU054","label":"Systems w\/TPS"},"Product":{"code":"SG16G","label":"APARs - IBM i 7.3 environment"},"Component":"","ARM Category":[],"Platform":[{"code":"PF012","label":"IBM i"}],"Version":"V7R1M0;V7R2M0;V7R3M0","Edition":"","Line of Business":{"code":"","label":""}}]

Document Information

Modified date:
09 January 2019