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LO92216: NOTES CRASHED

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You can track all active APARs for this component.

 

APAR status

  • Closed as fixed if next.

Error description

  • Notes 9.0.1FP8 running on Windows 10 (64-bit) crashed with the
below stack.

As per the user, there is no single pattern, while doing daily
activities. Like opening a mail, downloading an attachment,
sending mail, switching tabs etc.. it is crashing.

############################################################
### FATAL THREAD 1/18 [ NLNOTES:  126c:  2f34]
### FP=0x00af8dbc, PC=0x0000002c, SP=0x00af8c80
### stkbase=00b00000, total stksize=241664, used stksize=29568
### EAX=0x69f881a8, EBX=0x09872418, ECX=0x0000002c,
EDX=0x0a0ee82d
### ESI=0x04e0c018, EDI=0x0a0ee818, CS=0x00000023, SS=0x0000002b
### DS=0x0000002b, ES=0x0000002b, FS=0x00000053, GS=0x0000002b
Flags=0x00010202
Exception code: c0000005 (ACCESS_VIOLATION)
############################################################
@[ 1] 0x69495c35 nnotesws.EndSession@0+981 ()
@[ 2] 0x69303ab7 nnotesws.MainWndProc@16+2919 (5d20ca,10,0,0)
 [ 3] 0x7498d2b3 USER32.SetManipulationInputTarget+83
(69302f50,5d20ca,10,0)
 [ 4] 0x7496e88a USER32.DispatchMessageW+2298 (69302f50,0,10,0)
 [ 5] 0x7496e1e4 USER32.DispatchMessageW+596
(17477845,af9404,693a0d44,af93e0)
 [ 6] 0x7496dfa0 USER32.DispatchMessageW+16
(af93e0,69300000,74971cb0,5d20ca)
@[ 7] 0x693a0d44 nnotesws.NEMMainLoop@4+1188 (c013b0)
@[ 8] 0x00c01f90 NLNOTES.WinMain@16+3040 (c00000,0,1,0)
@[ 9] 0x00c02fa4 NLNOTES.__tmainCRTStartup+336
(91b000,753362a0,eaeb2cd3,affc68)
 [10] 0x753362c4 KERNEL32.BaseThreadInitThunk+36
(91b000,469a4f1f,0,0)
 [11] 0x77590fd9
ntdll.RtlSubscribeWnfStateChangeNotification+1081
(ffffffff,775b2ed5,0,0)
 [12] 0x77590fa4
ntdll.RtlSubscribeWnfStateChangeNotification+1028
(c030e7,91b000,0,0)

Local fix

  • N/A

Problem summary

  • This APAR is closed as FIN. We have deferred the fix to a
 future release.

Problem conclusion

  • 



Temporary fix


    

  • 



Comments


    

  • This APAR is associated with SPR# ABARALUCSP.
This APAR is closed as FIN. We have deferred the fix to a
 future release.

    



APAR Information




    

  • APAR number
    LO92216
    • 

  • Reported component name
    NOTES CLIENT
    • 

  • Reported component ID
    5724E6255
    • 

  • Reported release
    901
    • 

  • Status
    CLOSED  FIN
    • 

  • PE
    NoPE
    • 

  • HIPER
    NoHIPER
    • 

  • Special Attention
    NoSpecatt / Xsystem
    • 

  • Submitted date
    2017-04-28
    • 

  • Closed date
    2018-01-27
    • 

  • Last modified date
    2018-01-27
    • 





    

  • APAR is sysrouted FROM one or more of the following:
    

    • 

  • APAR is sysrouted TO one or more of the following:
    

    • 



Fix information


    



Applicable component levels


    








      
              
                            

              

              [{"Business Unit":{"code":"BU055","label":"Cognitive Applications"},"Product":{"code":"SSKTWP","label":"Lotus Notes"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"9.0.1","Edition":"","Line of Business":{"code":"","label":""}}]
              

                                                                    

          
 
        

      

    

      

        

          

            
Document Information


            

            


                        

            Modified date:
            

            27 January 2018
            

            
                      

        


        

        


      

    

  



    

  

  
    
            

          
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