LO91016: NOTES CLIENT CRASH ON MACOS SIERRA WHEN USER LOGIN AND ACCEPTS CROSS CERTIFICATE

APAR status

• Closed as returned (APAR cannot be resolved without additional info from IBM or customer.)

Error description

• Notes Client 9.0.1 crashes on macOS Sierra
  
  Notes Client version Version: 9.0.1EXT SHF759 (16306)
  Code Type: X86-64 (Native)
  OS Version: Mac OS X 10.12.1 (16B2657)
  
  This specifically happening in one new machine only (Macbook
  Pro 2016).
  ------------------------------------------
  Crash Stack :
  ------------------------------------------
  Process:               Notes [672]
  Path:                   /Applications/IBM
  Notes.app/Contents/MacOS/Notes
  Identifier:            com.ibm.Notes
  Version:               9.0.1EXT SHF759 (16306)
  Code Type:          X86-64 (Native)
  Parent Process:    ??? [1]
  Responsible:        Notes [672]
  User ID:                501
  
  Date/Time:                  2016-12-06 08:35:18.632 +0800
  OS Version:                 Mac OS X 10.12.1 (16B2657)
  Report Version:         12
  Anonymous UUID:      2D173524-68C2-390F-EA37-6E6FD39EAA44
  
  
  Time Awake Since Boot: 720 seconds
  
  System Integrity Protection: enabled
  
  Crashed Thread:        0  Dispatch queue: com.apple.main-thread
  
  Exception Type:         EXC_BAD_ACCESS (SIGSEGV)
  Exception Codes:        KERN_INVALID_ADDRESS at
  0x00000000667265d5
  Exception Note:         EXC_CORPSE_NOTIFY
  
  Termination Signal:     Segmentation fault: 11
  Termination Reason:     Namespace SIGNAL, Code 0xb
  Terminating Process:    exc handler [0]
  
  VM Regions Near 0x667265d5:
  -->
      __TEXT                 0000000104335000-0000000104338000 [
   12K]
  r-x/rwx SM=COW  /Applications/IBM Notes.app/Contents/MacOS/Notes
  
  Application Specific Information:
  Performing @selector(buttonAction:) from sender NEMNSButton
  0x6000001548a0
  
  Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
  0   libnotesws.dylib                0x0000000104821b9d
  DESKKFMQueryCrossCertifyDialog(unsigned long, unsigned int,
  unsigned
  long, long) + 493
  1   libnotesws.dylib                0x000000010437cea2
  CommonDlgProc(unsigned long, unsigned int, unsigned long, long,
  int,
  int) + 1826
  2   libnotesws.dylib                0x000000010441d63a
  DefDlgProc + 90
  3   libnotesws.dylib                0x000000010443c9dc
  SendMessage + 108
  4   libsystem_trace.dylib           0x00007fff99e7fc41
  _os_activity_initiate + 61
  5   com.apple.AppKit                0x00007fff82cf1770
  -[NSApplication(NSResponder) sendAction:to:from:] + 456
  6   com.apple.AppKit                0x00007fff827da0d8
  -[NSControl
  sendAction:to:] + 86
  7   com.apple.AppKit                0x00007fff827da000
  __26-[NSCell
  _sendActionFrom:]_block_invoke + 136
  8   libsystem_trace.dylib           0x00007fff99e7fc41
  _os_activity_initiate + 61
  9   com.apple.AppKit                0x00007fff827d9f58 -[NSCell
  _sendActionFrom:] + 128
  10  com.apple.AppKit                0x00007fff8281c8d9
  -[NSButtonCell
  _sendActionFrom:] + 98
  11  libsystem_trace.dylib           0x00007fff99e7fc41
  _os_activity_initiate + 61
  12  com.apple.AppKit                0x00007fff827d883c -[NSCell
  trackMouse:inRect:ofView:untilMouseUp:] + 2481
  13  com.apple.AppKit                0x00007fff8281c616
  -[NSButtonCell
  trackMouse:inRect:ofView:untilMouseUp:] + 798
  14  com.apple.AppKit                0x00007fff827d71f7
  -[NSControl
  mouseDown:] + 832
  15  com.apple.AppKit                0x00007fff82e6791f
  -[NSWindow(NSEventRouting)
  _handleMouseDownEvent:isDelayedEvent:] + 6341
  16  com.apple.AppKit                0x00007fff82e6413c
  -[NSWindow(NSEventRouting) _reallySendEvent:isDelayedEvent:] +
  1942
  17  com.apple.AppKit                0x00007fff82e635da
  -[NSWindow(NSEventRouting) sendEvent:] + 541
  18  libnotesws.dylib                0x000000010442a4d1
  WindowSendEventIMP(CALWindow*, objc_selector*, CALEvent*) + 65
  19  com.apple.AppKit                0x00007fff82ced6f5
  -[NSApplication(NSEvent) sendEvent:] + 1145
  20  com.apple.AppKit                0x00007fff8256d0b9
  -[NSApplication
  run] + 1002
  21  libnotesws.dylib                0x000000010436f9c4
  NEMMainLoop + 228
  22  libnotesws.dylib                0x0000000104fdc4ea MACMain
  + 714
  23  com.ibm.Notes                   0x00000001043375bc main +
  5324
  24  libdyld.dylib                   0x00007fff99c4d255 start + 1
  

Local fix

• None figured as yet.
  

Problem summary

Problem conclusion

Temporary fix

Comments

• This APAR is associated with SPR# NSJVAGDGRV.
  The record was returned to the person who created it for more
   information.
  

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels