Direct links to fixes
APAR status
Closed as program error.
Error description
When a chair of a meeting invites an external user via email address, the invitee's response email may not contain the email address with the same case, this causes Traveler to track invitee status incorrectly for that user. For example, a chair my invite "testUser@external.com" to a meeting and when the invitee accepts the meeting, an accept notice from "testuser@external.com" is received instead. Since the "u" is not capitalized in the response, Traveler does not track the Accept status for that user correctly, and the chair's device incorrectly shows "No reply".
Local fix
Invite external users with lowercase email addresses - most external email providers send mail with an all-lowercase address.
Problem summary
The internet address should be treated as case insensitive when calculating Invitee Status.
Problem conclusion
The IBM Traveler server has been updated to resolve this issue.
Temporary fix
This fix will be included in IBM Traveler server 9.0.1.13 and all later releases. See this technote for the latest available maintenance release: http://www.ibm.com/support/docview.wss?uid=swg24019529
Comments
APAR Information
APAR number
LO89471
Reported component name
LOTUS NOTES TRA
Reported component ID
5724E6204
Reported release
901
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2016-06-28
Closed date
2016-08-16
Last modified date
2016-08-16
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
LOTUS NOTES TRA
Fixed component ID
5724E6204
Applicable component levels
R901 PSY
UP
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Document Information
Modified date:
16 August 2016