LO89471: MEETING INVITEES WITH INTERNET ADDRESSES ARE CASE SENSITIVE FOR TRAVELER INVITEE STATUS

IBM Traveler 9.0.1.13 for Windows
IBM Traveler 9.0.1.13 for Linux
IBM Traveler 9.0.1.13 for IBMi

APAR status

• Closed as program error.

Error description

• When a chair of a meeting invites an external user via email
  address, the invitee's response email may not contain the email
  address with the same case, this causes Traveler to track
  invitee status incorrectly for that user.
  
  For example, a chair my invite "testUser@external.com" to a
  meeting and when the invitee accepts the meeting, an accept
  notice from "testuser@external.com" is received instead. Since
  the "u" is not capitalized in the response, Traveler does not
  track the Accept status for that user correctly, and the chair's
  device incorrectly shows "No reply".
  

Local fix

• Invite external users with lowercase email addresses - most
  external email providers send mail with an all-lowercase
  address.
  

Problem summary

• The internet address should be treated as case insensitive when
  calculating Invitee Status.
  

Problem conclusion

• The IBM Traveler server has been updated to resolve this issue.
  

Temporary fix

• This fix will be included in IBM Traveler server 9.0.1.13 and
  all later releases.  See this technote for the latest available
  maintenance release:
  
  http://www.ibm.com/support/docview.wss?uid=swg24019529
  

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  LOTUS NOTES TRA

• Fixed component ID

  5724E6204

Applicable component levels

• R901 PSY

     UP