IBM Support

LO89358: PERSONAL CONTACTS HAVE ADDITIONAL INFORMATION FROM ANOTHER PERSON WITH THE SAME NAME

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Direct links to fixes

IBM Traveler 9.0.1.12 for Windows
IBM Traveler 9.0.1.12 for Linux
IBM Traveler 9.0.1.12 for IBMi

 

APAR status

  • Closed as program error.

Error description

  • If a company has two users with the same name (for example, John
Doe) but separate email addresses (jdoe@us.ibm.com and
jdoe2@us.ibm.com) and a user has a contact for the one (John Doe
 with jdoe2@us.ibm.com), the contact may end up syncing to the
mobile with additional information from the other person with
the same name (John Doe with jdoe@us.ibm.com).  With this
additional but incorrect information in the contact, the contact
 photo may be associated with the wrong user in the Verse
clients (the picture for jdoe2@us.ibm.com may be displayed with
an email from jdoes@us.ibm.com).

Local fix

  • 



Problem summary


    

  • Problem only seen with two contacts with the same name in the
same company syncing to the IBM Verse application.

    



Problem conclusion


    

  • The IBM Traveler server has been updated to resolve this issue.

    



Temporary fix



Comments


    

  • 



APAR Information




    

  • APAR number
    LO89358
    • 

  • Reported component name
    LOTUS NOTES TRA
    • 

  • Reported component ID
    5724E6204
    • 

  • Reported release
    901
    • 

  • Status
    CLOSED  PER
    • 

  • PE
    NoPE
    • 

  • HIPER
    NoHIPER
    • 

  • Special Attention
    NoSpecatt / Xsystem
    • 

  • Submitted date
    2016-06-17
    • 

  • Closed date
    2016-07-10
    • 

  • Last modified date
    2016-07-10
    • 





    

  • APAR is sysrouted FROM one or more of the following:
    

    • 

  • APAR is sysrouted TO one or more of the following:
    

    • 



Fix information


    

  • Fixed component name
    LOTUS NOTES TRA
    • 

  • Fixed component ID
    5724E6204
    • 



Applicable component levels


    

  • R901  PSY
       UP
    • 








      
          
                    

          

          [{"Business Unit":{"code":"BU055","label":"Cognitive Applications"},"Product":{"code":"SSYRPW","label":"Lotus Notes Traveler"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"9.0.1","Edition":"","Line of Business":{"code":"","label":""}}]
          

                    

        
        

        

      


      


        

            

            
Document Information


            

            


                        

            Modified date:
            

            10 July 2016
            

            
            
          

        


        

        


      


    


  





    

  



  
    
      

      
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