LO87309: EVENT SYNCS TO IOS DEVICE BUT NO LONGER DISPLAYS

IBM Traveler 9019 for Windows
IBM Traveler 9019 for Linux
IBM Traveler 9019 for IBMi

APAR status

• Closed as program error.

Error description

• iOS device native calendar (not iOS Verse client) may not
  display repeating event if instances there were exceptions in
  the sync data are no longer synced as exceptions. This does not
  happen all
  the time. Sometimes resyncing the event to device will cause it
  to reappear and other times this not resolve.
  

Local fix

• Try to force resync of event. If this does not work then resync
  of entire calendar (turn calendar sync off from device and
  then back on) will restore.
  

Problem summary

• This is not a common issue and only seen with iOS native
  calendar app.  An update to an instance of a repeating event
  that at one point was an exception, but now is a regular part of
  the repeating event could cause that instance to be removed from
  the iOS Native Calendar application.
  

Problem conclusion

• The IBM Traveler server has been updated to handle this scenario
  in a manner that works well with the iOS native applications.
  

Temporary fix

• This fix will be included in IBM Traveler 9.0.1.9 and all later
  releases.  See this technote for the latest release information.
  
  http://www.ibm.com/support/docview.wss?uid=swg24019529
  

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  LOTUS NOTES TRA

• Fixed component ID

  5724E6204

Applicable component levels

• R901 PSY

     UP