LO86932: DOMINO VERSION DETECTION MAY FAIL IF TEMP DIRECTORY HAS SPECIAL CHARACTERS.

IBM Traveler 9019 for Windows
IBM Traveler 9019 for Linux
IBM Traveler 9019 for IBMi

APAR status

• Closed as program error.

Error description

• Customer hit issue where the IBM Traveler server 9.0.1.8 install
  application kept installing for a 901 Domino server, but had a
  Domino 8.5.3 server installed.  Issue is that their system
  temporary directory defined in the OS contains a national
  language character.  This caused the installer to be unable to
  process the Domino Version checking scripts.  The path was
  similar to this:
  
  C:\Documents and Settings\username\Configuración local\Temp
  

Local fix

• Change the system temp directory to a value without special
  characters OR run the silent installer and specify the Domino
  version that is currently installed.
  
  http://www.ibm.com/support/knowledgecenter/SSYRPW_9.0.1/Silent_i
  nstall_Windows.dita
  

Problem summary

• System defined temp directory in this case had a national
  language character in the path.  This prevented the IBM Traveler
  install application from correctly launching a batch script on
  Windows to locate and determine the installed Domino server
  version.
  

Problem conclusion

• The IBM Traveler server was updated to correctly handle this
  scenario.
  

Temporary fix

• This fix will be included in IBM Traveler 9.0.1.9 and all later
  releases.  See this technote for the latest release information.
  
  http://www.ibm.com/support/docview.wss?uid=swg24019529
  

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  LOTUS NOTES TRA

• Fixed component ID

  5724E6204

Applicable component levels

• R901 PSY

     UP