IBM Support

LO86932: DOMINO VERSION DETECTION MAY FAIL IF TEMP DIRECTORY HAS SPECIAL CHARACTERS.

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APAR status

  • Closed as program error.

Error description

  • Customer hit issue where the IBM Traveler server 9.0.1.8 install
    application kept installing for a 901 Domino server, but had a
    Domino 8.5.3 server installed.  Issue is that their system
    temporary directory defined in the OS contains a national
    language character.  This caused the installer to be unable to
    process the Domino Version checking scripts.  The path was
    similar to this:
    
    C:\Documents and Settings\username\Configuración local\Temp
    

Local fix

Problem summary

  • System defined temp directory in this case had a national
    language character in the path.  This prevented the IBM Traveler
    install application from correctly launching a batch script on
    Windows to locate and determine the installed Domino server
    version.
    

Problem conclusion

  • The IBM Traveler server was updated to correctly handle this
    scenario.
    

Temporary fix

Comments

APAR Information

  • APAR number

    LO86932

  • Reported component name

    LOTUS NOTES TRA

  • Reported component ID

    5724E6204

  • Reported release

    901

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2015-11-04

  • Closed date

    2016-01-04

  • Last modified date

    2016-01-04

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    LOTUS NOTES TRA

  • Fixed component ID

    5724E6204

Applicable component levels

  • R901 PSY

       UP

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Document Information

Modified date:
04 January 2016