Direct links to fixes
APAR status
Closed as program error.
Error description
Customer hit issue where the IBM Traveler server 9.0.1.8 install application kept installing for a 901 Domino server, but had a Domino 8.5.3 server installed. Issue is that their system temporary directory defined in the OS contains a national language character. This caused the installer to be unable to process the Domino Version checking scripts. The path was similar to this: C:\Documents and Settings\username\Configuración local\Temp
Local fix
Change the system temp directory to a value without special characters OR run the silent installer and specify the Domino version that is currently installed. http://www.ibm.com/support/knowledgecenter/SSYRPW_9.0.1/Silent_i nstall_Windows.dita
Problem summary
System defined temp directory in this case had a national language character in the path. This prevented the IBM Traveler install application from correctly launching a batch script on Windows to locate and determine the installed Domino server version.
Problem conclusion
The IBM Traveler server was updated to correctly handle this scenario.
Temporary fix
This fix will be included in IBM Traveler 9.0.1.9 and all later releases. See this technote for the latest release information. http://www.ibm.com/support/docview.wss?uid=swg24019529
Comments
APAR Information
APAR number
LO86932
Reported component name
LOTUS NOTES TRA
Reported component ID
5724E6204
Reported release
901
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2015-11-04
Closed date
2016-01-04
Last modified date
2016-01-04
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
LOTUS NOTES TRA
Fixed component ID
5724E6204
Applicable component levels
R901 PSY
UP
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Document Information
Modified date:
04 January 2016