IBM Support

LO86610: THREADED E-MAIL NOT SHOWN IN IBM VERSE CLIENT IF MOVED TO CUSTOMER FOLDER ON SERVER.

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APAR status

  • Closed as program error.

Error description

  • For an threaded e-mail with multiple responses if you move just
    one of the responses to a folder via Notes client or Notes Web,
    the respones is removed from the Inbox view in the Verse client,
    but does not show in the folder on the Verse client.
    

Local fix

  • NA
    

Problem summary

  • Problem only seen in IBM Verse client.  If single e-mail from a
    threaded e-mail chain is moved to a folder, its not shown in the
    folder on the device.  The server copy is correct.  Re-syncing
    mail willl resolve.
    

Problem conclusion

  • The IBM Traveler server has been updated to handle this single
    instance folder move correctly.
    

Temporary fix

Comments

APAR Information

  • APAR number

    LO86610

  • Reported component name

    LOTUS NOTES TRA

  • Reported component ID

    5724E6204

  • Reported release

    901

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2015-10-06

  • Closed date

    2015-10-06

  • Last modified date

    2015-10-06

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    LOTUS NOTES TRA

  • Fixed component ID

    5724E6204

Applicable component levels

  • R901 PSY

       UP

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Document Information

Modified date:
06 October 2015