APAR status
Closed as unreproducible.
Error description
Customer is attempting to perform a custom Notes install using a ConfigFile and notes.ini file In the configuration file, they specify information for the user's mail server: Domino.Name=servername/Acme Domino.Address=servername.acme.com Domino.Port=TCPIP When the install is completed the user launches Notes for the first time. They are prompted for their password but the setup wizard is unable to find the user's mail server that was specified in the configuration file. If we then take a look at the connection document that was created during setup, we see that the "Destination server address" is written in canonical format (i.e. CN=SERVERNAME/O=ACME) and not "servername.acme.com" In the notes.ini, MailServer=CN=SERVERNAME/O=ACME was added during the install. If MailServer=servername.acme.com is set in the notes.ini before in the install then it works correctly. This issue only occurs in Notes 9. Using the same ConfigFile and Notes.ini when installing on Notes 8.5.3 works with no issues.
Local fix
Add MailServer=servername.acme.com to notes.ini before install
Problem summary
The change team could not reproduce the problem or determined that the problem has already been corrected.
Problem conclusion
Temporary fix
Comments
This APAR is associated with SPR# MGIN9ZADFJ. The change team could not reproduce the problem or determined that the problem has already been corrected.
APAR Information
APAR number
LO85986
Reported component name
NOTES CLIENT
Reported component ID
5724E6255
Reported release
901
Status
CLOSED UR5
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2015-08-11
Closed date
2016-01-08
Last modified date
2016-01-08
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Applicable component levels
[{"Business Unit":{"code":"BU055","label":"Cognitive Applications"},"Product":{"code":"SSKTWP","label":"Lotus Notes"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"9.0.1","Edition":"","Line of Business":{"code":"","label":""}}]
Document Information
Modified date:
08 January 2016