LO85658: "SITEMAP NOT FOUND" ERROR WHEN OPENING MAILS

APAR status

• Closed as returned (APAR cannot be resolved without additional info from IBM or customer.)

Error description

• Intermitently getting "Sitemap not found" error when opening
  mails
  

Local fix

• From Document#1697401
  
  In some cases, the issue is resolved by closing all open tabs
  in Notes, closing Notes, deleting the local cache.NDK file
  (located under your Notes\data\ directory) and restarting
  Notes.
  In other cases, deleting the ByURL view in bookmark.nsf and
  then deleting the cache.NDK resolved the issue:
  In the Workspace, highlight the bookmark icon.
  Hold down the CTRL and SHIFT keys, and from the menu, select
  View > Go To > hidden view (ByURL).
  In the same view, select all documents and delete them. Note:
  You will get an error, just click OK.
  Close Notes, delete cache.NDK
  Launch Notes and test.
  

Problem summary

Problem conclusion

Temporary fix

Comments

• This APAR is associated with SPR# JMEA9YDR7K.
  The record was returned to the person who created it for more
   information.
  

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels