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LO85383: BTPANIC: (NON-PANIC MODE) 'BTRESETCARDINALITY

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APAR status

  • Closed as fixed if next.

Error description

  • In the customer's site, B-Tree index corruption occurs about
    once a month.
    The customer sent us reproducible database. The issue can
    reproducible in house.
    
    Steps to Reproduce:
    The reproducible data is in Ecurep of PMR 70398,999,760.
    
    1. Prepare the following two domino server. (The issue cannot
    reproduce by using different server name)
    domino24.collabo.mei.co.jp/MEI
    domino41.collabo.mei.co.jp/MEI
    2. Save domino24_aplmas.nsf into data directory of
    domino24.collabo.mei.co.jp/MEI. And Rename the file name to
    aplmas.nsf.
    3. Save domino41.aplmas.nsf into data directory of
    domino41.collabo.mei.co.jp/MEI. And Rename the file name to
    aplmas.nsf.
    4. From domino41.collabo.mei.co.jp/MEI server console, perform
    rep command as below.
    
    > Rep  domino24.collabo.mei.co.jp/MEI aplmas.nsf
    
    5. After the replication is finished, perform updall command as
    below.
    
    > load updall aplmas.nsf
    
    [Problem] BTPanic: (non-panic mode) 'BTResetCardinality:Invalid
    B-tree entry' error occurs as below.
    
    [8DF4:0002-13F4C] BTPanic: (non-panic mode)
    'BTResetCardinality: Invalid B-tree entry'
    [8DF4:0002-13F4C] err_invalid_btree ERROR: Invalid btree entry
    [C:\Lotus\Domino\data\aplmas.nsf]
    [8DF4:0002-13F4C] err_invalid_btree ERROR: B-tree structure is
    invalid [C:\Lotus\Domino\data\aplmas.nsf]
    [8DF4:0002-13F4C] BTCombineNode error from prev BTDeleteNode
    ERROR: B-tree structure is invalid
    [8DF4:0002-13F4C] err_invalid_btree ERROR: B-tree structure is
    invalid [C:\Lotus\Domino\data\aplmas.nsf]
    [8DF4:0002-13F4C] err_invalid_btree ERROR: B-tree structure is
    invalid [C:\Lotus\Domino\data\aplmas.nsf]
    [8DF4:0002-13F4C] BTExit: Unexpected error 'B-tree structure is
    invalid' (028E) on database aplmas.nsf
    [8DF4:0002-13F4C] 2015/06/12 15:42:17   NIF: DETECTED INDEX
    ERROR 'B-tree structure is invalid'
    [8DF4:0002-13F4C] 2015/06/12 15:42:17   NIF: in
    C:\Lotus\Domino\data\aplmas.nsf collection "
    SelUserBySyozokuHuriName_JP", ID=1918 length 65536
    [8DF4:0002-13F4C] 2015/06/12 15:42:17   NIF: DETECTED INDEX
    ERROR 'B-tree structure is invalid'
    
    According to the customer, the issue occurs not only
    "SelUserBySyozokuHuriName_JP" view but also other view.
    If the issue occurs, agent that refers
    "SelUserBySyozokuHuriName_JP" view is failed to execute.
    This database is referred by most of their applications, so the
    customer really want to avoid corruption completely.
    

Local fix

  • Perform Updall again. It can fix the corrupted view index.
    

Problem summary

  • This APAR is closed as FIN. We have deferred the fix to a
     future release.
    

Problem conclusion

Temporary fix

Comments

  • This APAR is associated with SPR# CSAO9XLCZP.
    This APAR is closed as FIN. We have deferred the fix to a
     future release.
    

APAR Information

  • APAR number

    LO85383

  • Reported component name

    DOMINO SERVER

  • Reported component ID

    5724E6200

  • Reported release

    850

  • Status

    CLOSED FIN

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2015-06-18

  • Closed date

    2016-07-25

  • Last modified date

    2016-07-25

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels

  • R850 PSN

       UP

[{"Business Unit":{"code":"BU055","label":"Cognitive Applications"},"Product":{"code":"SSKTMJ","label":"Lotus Domino"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"8.5","Edition":"","Line of Business":{"code":"","label":""}}]

Document Information

Modified date:
25 July 2016