LO85357: "COULD NOT FIND FILE ATTACHMENT" ERRORS ON ATTACHMENTS WITH SLASHES IN ITS NAME.

IBM Traveler 9016 for Linux
IBM Traveler 9016 for Windows
IBM Traveler 9016 for IBMi

APAR status

• Closed as program error.

Error description

• When the internal name contains a slash '/' in its name IBM
  Traveler was not able to find the attachment correctly to stream
   the attachment.  The following two errors were logged in the
  NTSErrors and shown on the console.
  
  dna.cpp.jniStreamAttachment#1959 Internal Error: Debug Data:
  Could not find file attachment w/
  UNID=E4EDD3D7101AB1A935A39C1AB3E2D996 Error(404)=Entry not found
  in index
  dna.cpp.jniStreamAttachment#1960 Action(0)=Stream, userCN=XXXX,
  deviceId=, database=mail/YYYYY.nsf, server=ZZZZZ,
  refId=dTF0V3h2WjI4dWFuQm4_PS5qcGc@E4EDD3D7101AB1A935A39C1AB3E2D9
  96, hookId=null, file_sz=-1, file_name=null, contentType=null,
  fileName=u1tWxvZ28uanBn?=.jpg
  

Local fix

Problem summary

• File attachment with a forward slash in the name may not sync to
  mobile device.
  

Problem conclusion

• The IBM Traveler server has been updated to handle this scenario
  correctly.
  

Temporary fix

• This fix will be included in IBM Traveler 9016 and all later
  releases.  For the latest maintenance release available please
  see this technote:
  
  http://www.ibm.com/support/docview.wss?uid=swg24019529
  

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  LOTUS NOTES TRA

• Fixed component ID

  5724E6204

Applicable component levels

• R901 PSY

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