LO85028: ATTACHMENT ERROR "INTERNAL ERROR: DEBUG DATA: COULD NOT FIND FILE ATTACHMENT"

IBM Traveler 9015 for Linux
IBM Traveler 9015 for IBMi
IBM Traveler 9015 for Windows

APAR status

• Closed as program error.

Error description

• This happens on Mime attachments that have embeded images
  without file name. The code to determine the file name was not
  consistent in determine the file name. This caused and error
  when the attachment was streamed to the device. This would cause
   the body of the email not to be displayed on the device.  The
  following message was shown on the device "This message has not
  been downloaded from the server".
  

Local fix

Problem summary

• Traveler server may encounter error when processing attachments
  for Mime based e-mail.  The server error is "Internal Error:
  Debug Data: Could not find file attachment".  The device error
  seen is simply a message that the attachment can not be
  downloaded.
  

Problem conclusion

• The Traveler server has been updated to resolve this scenario.
  

Temporary fix

• This fix will be included in IBM Traveler 9.0.1.5 and any future
  releases.  See this technote for the latest maintenance release
  available.
  
  http://www.ibm.com/support/docview.wss?uid=swg24019529
  

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  LOTUS NOTES TRA

• Fixed component ID

  5724E6204

Applicable component levels

• R901 PSY

     UP