IBM Support

LO84505: IBM Traveler 9013 may crash processing invalid Mime format documents

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APAR status

  • Closed as program error.

Error description

  • The customer is seeing repeating crashes of IBM Traveler
    9.0.1.3. These repeating crashes happen on mime documents that
    has an invalid or missing RFC822 header name.
    
    The workaround is to add the notes.ini parameter until this APAR
    is applied
    NTS_MIME_NATIVE_PROCESSING=false
    

Local fix

  • The workaround is to add the notes.ini parameter until this APAR
     is applied
    NTS_MIME_NATIVE_PROCESSING=false
    

Problem summary

  • The document in question was an invalid Mime format document
    that is missing require RFC822 header information.  The missing
    information sent the Traveler down an error path that did have
    a code issue.  The crashes seen as a result were complete
    unrelated to platform or Domino version and only seen if a user
    was trying to sync and invalid Mime format document.
    

Problem conclusion

  • The IBM Traveler server has been updated to correctly handle
    this error case.  The problem is not at all common and not
    expected to be seen by very many customers.
    

Temporary fix

  • A Hot Fix is available for this for IBM Traveler 9.0.1.3 upon
    request.  This fix will also be included in IBM Traveler 9.0.1.4
    with target delivery at end of April 2015 and any future release
    beyond 9.0.1.4.  For the latest maintenance release currently
    available please see this technote:
    
    http://www.ibm.com/support/docview.wss?uid=swg24019529
    

Comments

APAR Information

  • APAR number

    LO84505

  • Reported component name

    LOTUS NOTES TRA

  • Reported component ID

    5724E6204

  • Reported release

    901

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2015-04-03

  • Closed date

    2015-04-07

  • Last modified date

    2015-04-07

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    LOTUS NOTES TRA

  • Fixed component ID

    5724E6204

Applicable component levels

  • R901 PSY

       UP

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Document Information

Modified date:
07 April 2015