LO84505: IBM Traveler 9013 may crash processing invalid Mime format documents

IBM Traveler 9014 for IBMi
IBM Traveler 9014 for Linux
IBM Traveler 9014 for Windows

APAR status

• Closed as program error.

Error description

• The customer is seeing repeating crashes of IBM Traveler
  9.0.1.3. These repeating crashes happen on mime documents that
  has an invalid or missing RFC822 header name.
  
  The workaround is to add the notes.ini parameter until this APAR
  is applied
  NTS_MIME_NATIVE_PROCESSING=false
  

Local fix

• The workaround is to add the notes.ini parameter until this APAR
   is applied
  NTS_MIME_NATIVE_PROCESSING=false
  

Problem summary

• The document in question was an invalid Mime format document
  that is missing require RFC822 header information.  The missing
  information sent the Traveler down an error path that did have
  a code issue.  The crashes seen as a result were complete
  unrelated to platform or Domino version and only seen if a user
  was trying to sync and invalid Mime format document.
  

Problem conclusion

• The IBM Traveler server has been updated to correctly handle
  this error case.  The problem is not at all common and not
  expected to be seen by very many customers.
  

Temporary fix

• A Hot Fix is available for this for IBM Traveler 9.0.1.3 upon
  request.  This fix will also be included in IBM Traveler 9.0.1.4
  with target delivery at end of April 2015 and any future release
  beyond 9.0.1.4.  For the latest maintenance release currently
  available please see this technote:
  
  http://www.ibm.com/support/docview.wss?uid=swg24019529
  

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  LOTUS NOTES TRA

• Fixed component ID

  5724E6204

Applicable component levels

• R901 PSY

     UP