LO84144: APPOINTMENT INSTANCE CHANGE MAY NOT SYNC TO IOS DEVICE IN SOME INSTANCES.

IBM Traveler 9015 for Linux
IBM Traveler 9015 for IBMi
IBM Traveler 9015 for Windows

APAR status

• Closed as program error.

Error description

• There is apple bug (18853016) that can cause device to create
  orphan instance and later changes to it are ignored, including
  removing that instance. See Traveler description of issue at
  http://www-10.lotus.com/ldd/dominowiki.nsf/dx/Bugs_reported_to_A
  pple_for_iPad_iPhone_iPod. Issue can affect appointments as well
  as meetings. For appointments, a workaround is for Traveler do
  always do a delete/add when updating the appointment on the ios
  device. We currently do this for meetings where user is the
  chair. This does not work for meetings where user is the
  attendee (other ios side affects).
  
  Fix currently requires customer to set
  NTS_CALENDAR_DELETEADD_APPLE_APPOINTMENTS=true
  in the Notes.ini file of their Traveler servers.
  

Local fix

• Turn off calendar sync on ios device and then turn back on. This
  will delete all existing events and then resync them to device.
  

Problem summary

• Apple Bug 18853016 can cause devices to create orphan calendar
  instances to which future changes are ignored, including the
  removal of that instance.
  

Problem conclusion

• The Notes Traveler Server was updated to work around the bug by
  doing a delete/add for appointment/meeting updates. This will
  not work for meetings where the user is the attendee (other iOS
  side effects).
  Fix currently requires customer to set
  NTS_CALENDAR_DELETEADD_APPLE_APPOINTMENTS=true
  in the Notes.ini file of their Traveler servers.
  

Temporary fix

• This fix will be included in IBM Traveler 9.0.1.5 and all later
  releases.  For the latest Traveler Maintenance release
  information see this technote:
  http://www.ibm.com/support/docview.wss?uid=swg24019529
  

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  LOTUS NOTES TRA

• Fixed component ID

  5724E6204

Applicable component levels

• R901 PSY

     UP