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LO83931: "YOUR MAIL FILE HAS EXCEEDED THE WARNING SIZE THRESHOLD" GENERATE

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APAR status

  • Closed as fixed if next.

Error description

  • Even though mail db size is decreased, following warning message
    generates when sending a message or saving as a
    draft continuously.
    
    Your mail file has exceeded the warning size threshold of 0Kb.
    You should delete messages, empty the trash and compact your
    mail file or  contact your Administrator for help.
    
    Steps to Reproduce.
    
    1. Set db quota
    
    2. Send big message from other user. and make it to exceed
    quota.
    
    3. Open the mail file and create a message. If user attempt to
    save a message, the following error occur.
    This is correct behavior.
    
    Your mail file has exceeded the warning size threshold of 0Kb.
    You should delete messages, empty the trash and compact your
    mail file or  contact your Administrator for help.
    
    4. User delete big messages. and perform "empty trash". During
    this test, do not close mail file.
    
    5. From domino server console, perform compact as below
    
    >load compact mail\test.nsf
    
    6. User create a message. If user attempt to save a message,
    the following error still occur.
    
    Your mail file has exceeded the warning size threshold of 0Kb.
    You should delete messages, empty the trash and compact your
    mail file or  contact your Administrator for help.
    
    Until Notes 8.5 (8.0.x and 7.x),  the user can save a message
    correctly in step 6.
    In Notes 8.5.1, quota warning cannot work correctly by other
    problem , so the problem cannot reproduce.
    Notes 8.5.2 or later, the problem can reproduce.
    
    The customer request us to revert same behavior as 8.5.
    

Local fix

  • Close a mail file and Open again. or restart notes client.
    

Problem summary

  • This APAR is closed as FIN. We have deferred the fix to a
     future release.
    

Problem conclusion

Temporary fix

Comments

  • This APAR is associated with SPR# CSAO9U2B64.
    This APAR is closed as FIN. We have deferred the fix to a
     future release.
    

APAR Information

  • APAR number

    LO83931

  • Reported component name

    DOMINO SERVER

  • Reported component ID

    5724E6200

  • Reported release

    900

  • Status

    CLOSED FIN

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2015-02-24

  • Closed date

    2015-05-12

  • Last modified date

    2015-05-12

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels

  • R900 PSN

       UP

[{"Business Unit":{"code":"BU055","label":"Cognitive Applications"},"Product":{"code":"SSKTMJ","label":"Lotus Domino"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"9.0","Edition":"","Line of Business":{"code":"","label":""}}]

Document Information

Modified date:
12 May 2015