LO83906: KVOOP GENERATES CORE DUMP WHEN CREATING INDEX

APAR status

• Closed as fixed if next.

Error description

• In the customer's site, many application error of kvoop.exe
  occurred when domino create index particular database.
  
  Lots of error shows in event log as below.
  
    <Provider Name="Application Error" />
    <EventID Qualifiers="0">1000</EventID>
    <Level>2</Level>
    <Task>100</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2015-02-18T05:01:30.000000000Z" />
    <EventRecordID>7628</EventRecordID>
    <Channel>Application</Channel>
    <Computer>JGW41101</Computer>
    <Security />
    </System>
   <EventData>
    <Data>kvoop.exe</Data>
    <Data>10.8.0.0</Data>
    <Data>4bebfa71</Data>
    <Data>ntdll.dll</Data>
    <Data>6.1.7601.17725</Data>
    <Data>4ec4aa8e</Data>
  
  If they perform "nsd -monitor" during updall -x,  kvoop
  generates core file.
  
  ############################################################
  ### thread 1/1: [   kvoop:  11e8:  1208] FATAL THREAD
  ### FP=0x0012e420, PC=0x76e657a5, SP=0x0012e420
  ### stkbase=0x00130000, total stksize=4096, used stksize=7136
  ############################################################
  #### Got exception event: code=0xc0000005 (ACCESS_VIOLATION)
  from [   kvoop:  11e8:  1208]
  #### flags      = 0x0
  #### Address    = 0x76e657a5
  #### Chain      = 0x0
  #### 1st chance = YES
  #### Access violation exception on read access to addr
  0xFFFFFFFFFFFFFFF
  # ---------- Dump of stack from SP to FP ----------
              0012e420
   [ 1] 0x76e657a5 ntdll.RtlAcquireSRWLockShared+709
  (106,30,7,400106)
   [ 2] 0x76e65ad0 ntdll.RtlAcquireSRWLockShared+1520
  (1e30000,405cc0,106,1e9a500)
   [ 3] 0x76e8e256 ntdll.RtlDeNormalizeProcessParams+838
  (400000,12ea01,405cc0,405cd0)
   [ 4] 0x76e9413d ntdll.RtlAllocateHeap+3485 (0,0,0,12ea20)
   [ 5] 0x76f09bd9 ntdll.LdrGetFileNameFromLoadAsDataTable+6905
  (400000,50000063,400000,0)
   [ 6] 0x76eadbc0 ntdll.RtlIsDosDeviceName_U+82240
  (400000,7FEFCF81301,405cc0,405cd0)
   [ 7] 0x76e9413d ntdll.RtlAllocateHeap+3485
  (100000036,2131eb,3600000000,12ee80)
   [ 8] 0x76d4300a kernel32.HeapFree+10
  (405cd0,140013630,3,14000F794)
   [ 9] 0x70096dfb MSVCR80.free+27 (405cd0,60,40a8e3f,140013810)
   [10] 0x14000D53C kvoop+54588 (405cd0,1,140012BB4,140012C38)
   [11] 0x14000D2F3 kvoop+54003 (140000000,0,2131eb,a)
   [12] 0x14001011C kvoop+65820 (0,0,0,0)
   [13] 0x76d3652d kernel32.BaseThreadInitThunk+13 (0,0,0,0)
   [14] 0x76e6c521 ntdll.RtlUserThreadStart+33 (0,0,0,0)
  
  INFO (0): Generating core dump for [   kvoop:  11e8]
  (coreflags=0, exp=0, dbgver=6.8.0004.0)
  
  The problem can reproduce in the customer's environment only.
  The customer cannot provide reproducible database for security
  reason, so we cannot identify which attachment is cause of the
  problem.
  The customer request us to fix this issue and avoid kvoop
  application error.
  

Local fix

• Do not index attachment file
  

Problem summary

• This APAR is closed as FIN. We have deferred the fix to a
   future release.
  

Problem conclusion

Temporary fix

Comments

• This APAR is associated with SPR# CSAO9TWDAF.
  This APAR is closed as FIN. We have deferred the fix to a
   future release.
  

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels

• R850 PSN

     UP