IBM Support

LO83017: NOTES 9.0.1 CLIENT INSTALLATION ON WINDOWS 8.1 GETTING FAILED.

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You can track all active APARs for this component.

 

APAR status

  • Closed as returned (APAR cannot be resolved without additional info from IBM or customer.)

Error description

  • Cannot install Lotus Notes client on Windows 8.1 professional
laptop

Trying to install notes client (9.0.1 and 8.5.3) on the new
laptop and
every time this error appears irrespective of logged in as
administrator or not

Verifying:"com.ibm.opensocial.sap1.feature-9.0.1.2013022-1058"

Unexpected result have occurred during the provisioning
operation.

For additional infomation, please refer to the logs:
C:\Program Files (x86)\Lotus\Notes\Data\Workspace\Logs.

Local fix

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Problem summary


    

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Problem conclusion


    

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Temporary fix


    

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Comments


    

  • This APAR is associated with SPR# SRKM9RFNNF.
The record was returned to the person who created it for more
 information.

    



APAR Information




    

  • APAR number
    LO83017
    • 

  • Reported component name
    NOTES CLIENT
    • 

  • Reported component ID
    5724E6255
    • 

  • Reported release
    901
    • 

  • Status
    CLOSED  RET
    • 

  • PE
    NoPE
    • 

  • HIPER
    NoHIPER
    • 

  • Special Attention
    NoSpecatt
    • 

  • Submitted date
    2014-12-03
    • 

  • Closed date
    2015-08-07
    • 

  • Last modified date
    2015-08-07
    • 





    

  • APAR is sysrouted FROM one or more of the following:
    

    • 

  • APAR is sysrouted TO one or more of the following:
    

    • 



Fix information


    



Applicable component levels


    








      
              
                            

              

              [{"Business Unit":{"code":"BU055","label":"Cognitive Applications"},"Product":{"code":"SSKTWP","label":"Lotus Notes"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"9.0.1","Edition":"","Line of Business":{"code":"","label":""}}]
              

                                                                    

          
 
        

      

    

      

        

          

            
Document Information


            

            


                        

            Modified date:
            

            07 August 2015
            

            
                      

        


        

        


      

    

  



    

  

  
    
            

          
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