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LO82664: WHEN INSTALL NOTES 8.5.3 BASIC HOTFIX,THE PROCESS BAR DOESN'T MOVE OR SHOW WHAT IT IS DOING TO INDICATE THE INSTALL IS RUNNING

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APAR status

  • Closed as fixed if next.

Error description

  • 1. When installing the hotfix 853FP6SHF249_W32_basic.exe on
    basic notes client
    8.5.3, the progress bar don't display the installing progress,
    just stay in the
    beginning for several minutes.
    
    The progress bar wouldn't move in the whole installation,and UI
    will change to
    installation succussed suddenly in the end.
    
    2. Installing Fixpack 8.5.3FP6 for basic notes client also has
    the same
    issue.The progress bar wouldn't move in the whole
    installation.
    
    
    Customer requires to have the progress bar show percent
    progress or
    information about what the installation is doing to indicate
    that the
    installation is in progress but not hang.
    
    Else, customer will think the installation is dead/hang and
    will cancel the
    installation.
    

Local fix

Problem summary

  • This APAR is closed as FIN. We have deferred the fix to a
     future release.
    

Problem conclusion

Temporary fix

Comments

  • This APAR is associated with SPR# RSWG9QKBQR.
    This APAR is closed as FIN. We have deferred the fix to a
     future release.
    

APAR Information

  • APAR number

    LO82664

  • Reported component name

    NOTES CLIENT

  • Reported component ID

    5724E6255

  • Reported release

    853

  • Status

    CLOSED FIN

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2014-11-06

  • Closed date

    2015-04-01

  • Last modified date

    2015-04-01

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels

  • R853 PSN

       UP

[{"Business Unit":{"code":"BU055","label":"Cognitive Applications"},"Product":{"code":"SSKTWP","label":"Lotus Notes"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"8.5.3","Edition":"","Line of Business":{"code":"","label":""}}]

Document Information

Modified date:
01 April 2015