LO82498: DELIVERY FAILURE REPORT IS RETURNED WHEN SENDING A MAIL TO AN ADDRESS WHERE ALL LOCAL PARTS ARE QUOTED

APAR status

• Closed as fixed if next.

Error description

• A customer sent a SMTP mail where he all of local parts in
  double quote by mistake from iNotes and received a delivery
  failure report.
  
  I assume that you can successfully send a SMTP mail to
  onepop3@spiral.domain.com.
  
  1. Connect to your mail database from iNotes.
  2. Create a new mail. The correct address of recipient is
  onepop3@spiral.domain.com. Type "onepop3"@spiral.domain.com for
  the recipient's address; all of local part are quoted with
  double quotation mark.
  3. Send the mail message.
  4. You can finish sending the message but will get a delivery
  failure report. The report says that "User @spiral.domain.com
  (@spiral.domain.com@alpha.domain.com) not listed in Domino
  Directory" for the reason of the failure.
  
  Next lines were recorded at Domino server console at the step
  4. Router thought that "@spiral.domain.com" is the name of a
  recipient and tried to find it in Domino directory.
  
  Starting refresh of database: mail\avmas.nsf View: ($Users) by
  user: CN=Admin VMAS/O=VMAS Started at  2014/10/07 20:56:09
   Finished update of database: mail\avmas.nsf View: ($Users)
  by user: CN=Admin VMAS/O=VMAS Finished at: 2014/10/07 20:56:09
  Total time (seconds) 0
  2014/10/07 20:56:09   DebugRLookup: Lookup beginning for user:
  @spiral.domain.com name: @spiral.domain.com
  2014/10/07 20:56:09   DebugRLookup: Lookup error: UserName:
  @spiral.domain.com Error: User %a not listed in Domino Directory
  2014/10/07 20:56:09   DebugRLookup: Lookup beginning for user:
  @spiral domain com name: @spiral domain com
  2014/10/07 20:56:09   DebugRLookup: Lookup error: UserName:
  @spiral domain com Error: User %a not listed in Domino Directory
  2014/10/07 20:56:09   Router: Unable to deliver message
  004190D9, 004190D9 to @spiral.domain.com
  2014/10/07 20:56:09   User @spiral.domain.com not listed in
  Domino Directory
  2014/10/07 20:56:09   DebugRLookup: Lookup beginning for user:
  CN=Admin VMAS/O=VMAS name: CN=Admin VMAS/O=VMAS
  2014/10/07 20:56:09   DebugRLookup: Lookup results: user:
  CN=Admin VMAS/O=VMAS name: CN=Admin VMAS/O=VMAS  FullName:
  CN=Admin VMAS/O=VMAS
  2014/10/07 20:56:09   DebugRLookup: MailLookupUserAndKey -
  UserName: CN=Admin VMAS/O=VMAS MailSystem: 0  ExhaustiveSearch:
  0  ForwardingAddress:
  2014/10/07 20:56:09   Router: Message 004190EA, 004190D9
  delivered to Admin VMAS/VMAS
  
  
  Seeing a result for this testing, it seems that iNotes removes
  all of the local part that are inside double quotation marks.
  Quoted string is allowed to use as a part of a mail address in
  RFC 5322. iNotes should be able to send a mail address like an
  example in this report.
  

Local fix

• You can send to the same address from Notes client.
  

Problem summary

• This APAR is closed as FIN. We have deferred the fix to a
   future release.
  

Problem conclusion

Temporary fix

Comments

• This APAR is associated with SPR# ASHH9Q7J4Y.
  This APAR is closed as FIN. We have deferred the fix to a
   future release.
  

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels

• R853 PSN

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