IBM Support

LO82340: INSTALLING NOTES 9.0.1 ON MAC OS X 10.10 GIVES ERROR MESSAGE.

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APAR status

  • Closed as unreproducible.

Error description

  • Client is trying to install 9.0.1 on a test image since they
    want to test all their applications on Yosemite.They also want
    to get more information on the estimated time of arrival for
    the Notes 9.0.1 OS X 10.10 slipstream.
    
    Error message:
    "IBM Notes 9.0.1 Social Edition can't be installed on this
    computer. This can only be installed on Mac OS X 10.6 or above.
    Current OS Version is too low."
    

Local fix

  • To see it, right click (2-fingers on track and click) on
    IBMNotes Installer.mpkg and choose 'show package contents'.
    Open /Contents/Packages/ right click and show contents on 'IBM
    Notes Installer.pkg". Go into
    /Contents/Resources/InstallationCheck and find this section:
    
    osvLion=`/usr/sbin/system_profiler SPSoftwareDataType | grep
    "System Version" | sed -e 's/\(.*\)OS X \(.*\) \(.*\)/\2/g'`
    
    if [ "$osvLion" \< "10.8" ]
    then
     osv=`/usr/sbin/system_profiler SPSoftwareDataType | grep
    "System Version" | sed -e 's/\(.*\)Mac OS X \(.*\) \(.*\)/\2/g'`
     if [ "$osv" = "" -o "$osv" \< "10.5" ]
     then
      echo "OS Version Too Low"
      exit 112
     fi
    fi
    
    Once you remark that section out you can install it without
    issue.
    

Problem summary

  • will not detect os x version during installation. user will see
     the support list of os and key LSMinimumSystemVersion in
     Notes.app will prompt a dialog when user try to launch Notes
     in old os x lower than 10.6.
    

Problem conclusion

Temporary fix

Comments

  • This APAR is associated with SPR# WQWG9KR7XF.
    will not detect os x version during installation. user will see
     the support list of os and key LSMinimumSystemVersion in
     Notes.app will prompt a dialog when user try to launch Notes
     in old os x lower than 10.6.
    

APAR Information

  • APAR number

    LO82340

  • Reported component name

    NOTES CLIENT

  • Reported component ID

    5724E6255

  • Reported release

    901

  • Status

    CLOSED UR5

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2014-10-10

  • Closed date

    2015-10-30

  • Last modified date

    2015-10-30

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels

[{"Business Unit":{"code":"BU055","label":"Cognitive Applications"},"Product":{"code":"SSKTWP","label":"Lotus Notes"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"9.0.1","Edition":"","Line of Business":{"code":"","label":""}}]

Document Information

Modified date:
30 October 2015