IBM Support

LO82150: UNABLE TO REGISTER NEW ANDROID DEVICE WHEN SERVER IS SLOW TO RESPOND.

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APAR status

  • Closed as program error.

Error description

  • When the server is slow to respond, users can be unable to
register new Android device.  Slowness may be from server
performance issues or network delays between the device and
server.

Local fix

  • N/A

Problem summary

  • Android client registration may fail due to short timeout
setting for recieving configuration information from the server.

Problem conclusion

  • The Android client has been updated to have the same timeout
value for configuration data as any normal device to server
communication.

Temporary fix

  • This fix is already available in the Android Client available
from the Google Play store.  The fix is also included in Notes
Traveler 9.0.1 IF7 and all later releases.

For the latest available Notes Traveler maintenance releases see
this article:

http://www.ibm.com/support/docview.wss?uid=swg24019529

Comments

  • 



APAR Information




    

  • APAR number
    LO82150
    • 

  • Reported component name
    LOTUS NOTES TRA
    • 

  • Reported component ID
    5724E6204
    • 

  • Reported release
    901
    • 

  • Status
    CLOSED  PER
    • 

  • PE
    NoPE
    • 

  • HIPER
    NoHIPER
    • 

  • Special Attention
    NoSpecatt
    • 

  • Submitted date
    2014-09-30
    • 

  • Closed date
    2014-11-05
    • 

  • Last modified date
    2014-11-05
    • 





    

  • APAR is sysrouted FROM one or more of the following:
    

    • 

  • APAR is sysrouted TO one or more of the following:
    

    • 



Fix information


    

  • Fixed component name
    LOTUS NOTES TRA
    • 

  • Fixed component ID
    5724E6204
    • 



Applicable component levels


    

  • R900  PSY
       UP
    • 

  • R901  PSY
       UP
    • 








      
          
                    

          

          [{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSYRPW","label":"Lotus Notes Traveler"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"9.0.1","Edition":"","Line of Business":{"code":"","label":""}}]
          

                    

        
        

        

      


      


        

            

            
Document Information


            

            


                        

            Modified date:
            

            05 November 2014
            

            
            
          

        


        

        


      


    


  





    

  



  
    
      

      
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