LO81468: [ICAL] ERROR TRYING TO OPEN DOCUMENT

APAR status

• Closed as program error.

Error description

• IBM Lotus Notes 9.0.1
  IBM Lotus Domino 9.0.1
  "Error trying to open document"
  "The repeating instance document corresponding to this notice
  cannot be located"
  STEPS TO REPRODUCE
  1. Notes Chair creates repeating Meeting
  2. Notes chair send invitation to one Notes user
  3. Notes invitee accepts meeting
  4. Notes chair opens repeating meeting and adds an external MS
  Outlook    User to one instance of repeating meeting  and sent
  over smtp
  5. External MS Outlook user accepts one instance of repeating
  meeting
  6. Notes chair receives acceptance message in inbox
  7. if notes chair opens acceptance message
  error message appears
  "Error trying to open document"
  "The repeating instance document corresponding to this notice
  cannot be  located"
  then status appears as "No response"
  Issue apperas in Basic and standard client
  but doesn't apperas in iNotes
  

Local fix

Problem summary

• SPR# IFAY9MKAHR - Exchange does not properly specify the
   RECURRENCE-ID value in some cases.  Domino attempts to correct
   this on inbound workflow.  It did not do it in all situations
   so METHOD:REPLY cases did not try to correct the bad value.
   The inbound workflow handling code will now handle it for the
   METHOD:REPLY cases as well. When 3rd party systems send
   separate meeting invitations to single instances of a
   repeating set Notes could incorrectly treat some invitations
   as a reschedule notice instead of an invitation.  The
   iCalendar conversion code has been updated to check to see if
   that specific instance is already in the mail file or not
   before deciding if the iCalendar is an invitation or a
   reschedule.    SPR# IFAY9MJB2G - Fixes error message: "Error
   trying to open document" "The repeating instance document
   corresponding to this notice cannot be located" received when
   an MS Outlook user accepts one instance of repeating meeting
   and the meeting chair opens the acceptance message.    SPR#
   NRBY9UCLUD - Tying together one change that is needed due to
   two separate recent submissions:  1) winmail.dat handling
   creates iCal from Exchange (and adds a PRODID to identify
   it)  2) iCal processing takes special care to do extra steps
   from Exchange
  

Problem conclusion

• SPR# IFAY9MKAHR - Exchange does not properly specify the
   RECURRENCE-ID value in some cases.  Domino attempts to correct
   this on inbound workflow.  It did not do it in all situations
   so METHOD:REPLY cases did not try to correct the bad value.
   The inbound workflow handling code will now handle it for the
   METHOD:REPLY cases as well. When 3rd party systems send
   separate meeting invitations to single instances of a
   repeating set Notes could incorrectly treat some invitations
   as a reschedule notice instead of an invitation.  The
   iCalendar conversion code has been updated to check to see if
   that specific instance is already in the mail file or not
   before deciding if the iCalendar is an invitation or a
   reschedule.    SPR# IFAY9MJB2G - Fixes error message: "Error
   trying to open document" "The repeating instance document
   corresponding to this notice cannot be located" received when
   an MS Outlook user accepts one instance of repeating meeting
   and the meeting chair opens the acceptance message.    SPR#
   NRBY9UCLUD - Tying together one change that is needed due to
   two separate recent submissions:  1) winmail.dat handling
   creates iCal from Exchange (and adds a PRODID to identify
   it)  2) iCal processing takes special care to do extra steps
   from Exchange
  

Temporary fix

Comments

• This APAR is associated with SPR# IFAY9MJB2G.
  SPR# IFAY9MKAHR - Exchange does not properly specify the
   RECURRENCE-ID value in some cases.  Domino attempts to correct
   this on inbound workflow.  It did not do it in all situations
   so METHOD:REPLY cases did not try to correct the bad value.
   The inbound workflow handling code will now handle it for the
   METHOD:REPLY cases as well. When 3rd party systems send
   separate meeting invitations to single instances of a
   repeating set Notes could incorrectly treat some invitations
   as a reschedule notice instead of an invitation.  The
   iCalendar conversion code has been updated to check to see if
   that specific instance is already in the mail file or not
   before deciding if the iCalendar is an invitation or a
   reschedule.    SPR# IFAY9MJB2G - Fixes error message: "Error
   trying to open document" "The repeating instance document
   corresponding to this notice cannot be located" received when
   an MS Outlook user accepts one instance of repeating meeting
   and the meeting chair opens the acceptance message.    SPR#
   NRBY9UCLUD - Tying together one change that is needed due to
   two separate recent submissions:  1) winmail.dat handling
   creates iCal from Exchange (and adds a PRODID to identify
   it)  2) iCal processing takes special care to do extra steps
   from Exchange
  

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  NOTES CLIENT

• Fixed component ID

  5724E6255

Applicable component levels

• R901 PSN

     UP