IBM Support

LO80373: EVENT SYNC LOOP WITH BB10 WHEN BAD EXCEPTION START DATE RECEIVED FROM DEVICE.

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APAR status

  • Closed as program error.

Error description

  • In some scenarios for a repeating event a BB10 device may send
    Traveler a repeating event with an incorrect exception start
    date (does not match an date on repeating rule). Traveler
    ignores this instance and will resync event to the device. The
    device may resend the update again after Traveler resyncs the
    event. This can cause the device/server to get in a sync loop on
    this device update. Traveler will avoid doing the resync in this
    scenario to prevent the loop.
    

Local fix

Problem summary

  • In some scenarios for a repeating event a BB10 device may send
    Traveler a repeating event with an incorrect exception start
    date (does not match an date on repeating rule). Traveler
    ignores this instance and will resync event to the device. The
    device may resend the update again after Traveler resyncs the
    event. This can cause the device/server to get in a sync loop on
    this device update.
    

Problem conclusion

  • Notes Traveler Server was updated to avoid doing the resync in
    this scenario to prevent the sync loop.
    

Temporary fix

Comments

APAR Information

  • APAR number

    LO80373

  • Reported component name

    LOTUS NOTES TRA

  • Reported component ID

    5724E6204

  • Reported release

    901

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2014-05-13

  • Closed date

    2014-07-21

  • Last modified date

    2014-07-21

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    LOTUS NOTES TRA

  • Fixed component ID

    5724E6204

Applicable component levels

  • R900 PSY

       UP

  • R901 PSY

       UP

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Document Information

Modified date:
21 July 2014