LO80340: USERS PERIODICALLY RE-SYNCING FOLDERS ON IOS 7.1 AND 7.1.1 DEVICES.

APAR status

• Closed as program error.

Error description

• A change in the Apple Os starting with iOS 7.1 is causing a
  resync of mail data under certain circumstances.  The behavior
  is outside the ActiveSync spec so a bug report will be filed
  with Apple support.  However we will also change the behavior of
  the Notes Traveler server to try and avoid the particular
  scenario that is causing this issue.
  

Local fix

• NA
  

Problem summary

• A change in the Apple OS starting with IOS 7.1 is causing a
  resync of mail data under certain circumstances.
  

Problem conclusion

• As this issue is outside of the ActiveSync spec, a bug report
  has been filed with Apple support. However, Notes Traveler
  Server has been updated to try and avoid the particular scenario
  that is causing this issue.
  

Temporary fix

• This fix will be included in Notes Traveler
  9.0.0.1 IF6, 9.0.1 IF5 and later releases.
  For the latest maintenance releases,
  please reference:
  http://www.ibm.com/support/docview.wss?uid=swg24019529
  

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  LOTUS NOTES TRA

• Fixed component ID

  5724E6204

Applicable component levels

• R900 PSY

     UP

• R901 PSY

     UP