IBM Support

LO80340: USERS PERIODICALLY RE-SYNCING FOLDERS ON IOS 7.1 AND 7.1.1 DEVICES.

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APAR status

  • Closed as program error.

Error description

  • A change in the Apple Os starting with iOS 7.1 is causing a
    resync of mail data under certain circumstances.  The behavior
    is outside the ActiveSync spec so a bug report will be filed
    with Apple support.  However we will also change the behavior of
    the Notes Traveler server to try and avoid the particular
    scenario that is causing this issue.
    

Local fix

  • NA
    

Problem summary

  • A change in the Apple OS starting with IOS 7.1 is causing a
    resync of mail data under certain circumstances.
    

Problem conclusion

  • As this issue is outside of the ActiveSync spec, a bug report
    has been filed with Apple support. However, Notes Traveler
    Server has been updated to try and avoid the particular scenario
    that is causing this issue.
    

Temporary fix

Comments

APAR Information

  • APAR number

    LO80340

  • Reported component name

    LOTUS NOTES TRA

  • Reported component ID

    5724E6204

  • Reported release

    900

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2014-05-12

  • Closed date

    2014-07-14

  • Last modified date

    2014-07-14

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    LOTUS NOTES TRA

  • Fixed component ID

    5724E6204

Applicable component levels

  • R900 PSY

       UP

  • R901 PSY

       UP

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Document Information

Modified date:
14 July 2014