IBM Support

LO80153: PNG FILE IS NOT VISIBLE IN RECEIVED MAIL

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APAR status

  • Closed as program error.

Error description

  • Person A sends a mail to Person B. The value of "format
    preference for incoming mail" of Person B (recipient) must be
    set to "Prefers Notes Rich Text."
    
    1. Person A opens his mail file from iNotes.
    2. Person A creates a new mail message and sets Person B as a
    recipient.
    3. Person A inserts a PNG file to the message.
    4. Send the mail to Person B.
    5. Person B opens his mail from iNotes.
    6. Open the new message from Person A.
    7. Inserted image has been converted to an attached file but it
    is not visible.
    
    Opening the same message from Notes client, you can see  an
    attached PNG file.
    

Local fix

  • The problem does not occur if you insert a JPG file. The
    problem occurs when the format is PNG file.
    You do not have the problem if the value of "format preference
    for incoming mail" is "Keep sender's format." This problem
    occurs when conversion from MIME to CD occurs.
    

Problem summary

  • n/a
    

Problem conclusion

  • n/a
    

Temporary fix

Comments

  • This APAR is associated with SPR# ASHH9JHAP4.
    n/a
    

APAR Information

  • APAR number

    LO80153

  • Reported component name

    DOMINO SERVER

  • Reported component ID

    5724E6200

  • Reported release

    901

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2014-04-25

  • Closed date

    2014-06-30

  • Last modified date

    2014-06-30

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    DOMINO SERVER

  • Fixed component ID

    5724E6200

Applicable component levels

  • R901 PSN

       UP

[{"Business Unit":{"code":"BU055","label":"Cognitive Applications"},"Product":{"code":"SSKTMJ","label":"Lotus Domino"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"9.0.1","Edition":"","Line of Business":{"code":"","label":""}}]

Document Information

Modified date:
30 June 2014