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LO80072: PANIC: THE BROWSER PROCESS (PLUGIN-CONTAINER.EXE) (PID=XXXX) EXI TED UNEXPECTEDLY.

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APAR status

  • Closed as returned (APAR cannot be resolved without additional info from IBM or customer.)

Error description

  • We were not able to reproduce this crash problem at our test
environment, but
this customer faced many crash at his environment.

############################################################
### thread 9/16: [ nlnotes:  04e8:  11ac] FATAL THREAD (Panic)
### FP=0x08beae58, PC=0x770d70f4, SP=0x08beadec
### stkbase=0x08bf0000, total stksize=262144, used
stksize=21012
### EAX=0x00000000, EBX=0x00000000, ECX=0x00000010,
EDX=0x76c75808
### ESI=0x000004d0, EDI=0x08beae34, CS=0x0000001b,
SS=0x00000023
### DS=0x00000023, ES=0x00000023, FS=0x0000003b, GS=0x00000000
Flags=0x00000297
############################################################
 [ 1] 0x770d70f4 ntdll.KiFastSystemCallRet+0 (4d0,493e0,0,10)
 [ 2] 0x76c6c313 kernel32.WaitForSingleObjectEx+67
(4d0,493e0,0,8beb3fc)
 [ 3] 0x76c6c2c2 kernel32.WaitForSingleObject+18
(4d0,493e0,76c62c05,76c6d790)
@[ 4] 0x5e953e20 nnotes.OSRunExternalScript@8+1520 (8beb618,1)
@[ 5] 0x5e9543fc nnotes.FRTerminateWindowsResources+1260
(1,1010,1,0)
@[ 6] 0x5e954af2 nnotes.OSFaultCleanupExt@24+1154
(2816a70,1010,0,0,0,8beba40)
@[ 7] 0x5e95508a nnotes.OSFaultCleanup@12+26 (0,1010,0)
@[ 8] 0x5e990b64 nnotes.OSNTUnhandledExceptionFilter@4+276
(8bef280)
@[ 9] 0x5e9556a3 nnotes.Panic@4+883 (8bef29c)
@[10] 0x5e955747 nnotes.OSWCTPanicShutdown+151
(1714,1,0,5bc06774)
@[11] 0x5b5f2f94 nnotesws.WCTShutdownThreadBrowser+564
(0,0,0,0)
@[12] 0x5e8bbb91 nnotes.ThreadWrapper@4+225 (0)
 [13] 0x76c6ed5c kernel32.BaseThreadInitThunk+18
(0,7b2f4c79,0,0)
 [14] 0x770f37eb ntdll.RtlInitializeExceptionChain+239
(5e8bbab0,0,0,0)
 [15] 0x770f37be ntdll.RtlInitializeExceptionChain+194
(5e8bbab0,0,0,0)

Local fix

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Problem summary


    

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Problem conclusion


    

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Temporary fix


    

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Comments


    

  • This APAR is associated with SPR# SKAI9JDHN7.
The record was returned to the person who created it for more
 information.

    



APAR Information




    

  • APAR number
    LO80072
    • 

  • Reported component name
    NOTES CLIENT
    • 

  • Reported component ID
    5724E6255
    • 

  • Reported release
    901
    • 

  • Status
    CLOSED  RET
    • 

  • PE
    NoPE
    • 

  • HIPER
    NoHIPER
    • 

  • Special Attention
    NoSpecatt
    • 

  • Submitted date
    2014-04-21
    • 

  • Closed date
    2014-06-14
    • 

  • Last modified date
    2014-06-14
    • 





    

  • APAR is sysrouted FROM one or more of the following:
    

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  • APAR is sysrouted TO one or more of the following:
    

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Fix information


    



Applicable component levels


    








      
              
                            

              

              [{"Business Unit":{"code":"BU055","label":"Cognitive Applications"},"Product":{"code":"SSKTWP","label":"Lotus Notes"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"9.0.1","Edition":"","Line of Business":{"code":"","label":""}}]
              

                                                                    

          
 
        

      

    

      

        

          

            
Document Information


            

            


                        

            Modified date:
            

            14 June 2014
            

            
                      

        


        

        


      

    

  



    

  

  
    
            

          
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