IBM Support

LO79754: UNCOMMON FILE EXTENSIONS DO NOT LAUNCH FROM TRAVELER

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You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • When viewing an email in the Android Traveler app that contains
    unusal file extensions, such as RSA token with file type .stdid,
    or Cognos Mobile with file type .mht,  the only option when
    clicking on the attachment is "export".  Other mail applications
    allow it to be launched into the appropriate application.
    

Local fix

Problem summary

  • Correct registered application was not found to launch .stdid
    and .mht files when clicking them from mail in the Notes
    Traveler application.
    

Problem conclusion

  • The applications registered for these files require specific
    file formats.  The Notes Traveler client for Android was updated
    to ensure the files were launched with proper format for
    registered application.
    

Temporary fix

  • This fix is in the latest Android 9.0.1.1 client which is
    available on the Google Play store or included with the Notes
    Traveler server packages for 9.0.0.1 IF6 and 9.0.1 IF5.  See
    this technote for the latest information:
    
    http://www.ibm.com/support/docview.wss?uid=swg24019529
    

Comments

APAR Information

  • APAR number

    LO79754

  • Reported component name

    LOTUS NOTES TRA

  • Reported component ID

    5724E6204

  • Reported release

    853

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2014-04-01

  • Closed date

    2014-07-25

  • Last modified date

    2014-07-25

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    LOTUS NOTES TRA

  • Fixed component ID

    5724E6204

Applicable component levels

  • R900 PSY

       UP

  • R901 PSY

       UP

[{"Business Unit":{"code":"BU055","label":"Cognitive Applications"},"Product":{"code":"SSYRPW","label":"Lotus Notes Traveler"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"8.5.3","Edition":"","Line of Business":{"code":"","label":""}}]

Document Information

Modified date:
25 July 2014