LO79498: POTENTIAL FOR MAIL TO BE SENT TWICE WHEN SEND FROM APPLE DEVICE.

APAR status

• Closed as program error.

Error description

• This was discovered using an Apple device, but we later found
  the same behavior could be seen with a Windows device or a
  BlackBerry device.
  
  This is not a common scenario, but was found that if there was
  some sort of delay or connectivity issue while sending a mail
  from one of these devices, there is the potential that the mail
  would actually get sent twice.  It was very timing related so
  end users may or may not have experienced this issue.
  

Local fix

• NA
  

Problem summary

• Customer reported an intermittent issue with an Apple device
  sending a mail twice.  The problem usually was seen while on of
  the servers in the HA pool was being restarted.
  

Problem conclusion

• The Notes Traveler server was updated to handle this scenario
  correctly and prevent the device from sending the mail more than
  once.
  

Temporary fix

• This fix is included in Notes Traveler 9.0.1 IF4 and 9.0.0.1 IF5
  and all future releases.  For the latest Notes Traveler
  maintenance release information please see this technote:
  
  http://www.ibm.com/support/docview.wss?uid=swg24019529
  

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  LOTUS NOTES TRA

• Fixed component ID

  5724E6204

Applicable component levels

• R901 PSY

     UP