IBM Support

LO79340: NSD KILL PERFORMED WITH WINDOWS 8.0.1 ON NOTES 9.01 GERMAN CLIEN T NOT WORKING

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APAR status

  • Closed as program error.

Error description

  • A clean new installation of Notes 9.0.1 German (multi-user) on
new installed
Windows 8.1 64Bit German client.

1) I open a command prompt (run as administrator) and change to
data directory
of the notes client (%LOCALAPPDATA%\IBM\Notes\Data).
2) Then I call from the program directory of IBM Notes the
command nsd.exe -kill
3) nsd.exe -kill starts and stop all running Notes processes,
but then the
prompt stop after the kill and the position where the file is
saved

See image below

Before I put the new client to production, I need for the users
a solution to
kill the client when something goes wrong.
Usually I use nsd -kill, but nsd is not working correctly. I do
not get the DOS
prompt back after the kill


Tested on the english  & german versions of Notes/ Windows
Also made some tests with the English Version of Notes 9.0.1
with the same issue
Issue occurs every time notes is run, have tried to launch it
multiple times at
least more than10
Even after restart of notes client when attempted to run the nsd
-kill i do not
get the DOS prompt back

See images & logs attached below.

Local fix

  • n/a

Problem summary

  • When executing NSD in a command prompt with the kill switch it
 will terminate Notes but then NSD will hang.

Problem conclusion

  • When executing NSD in a command prompt with the kill switch it
 will terminate Notes but then NSD will hang.

Temporary fix

  • 



Comments


    

  • This APAR is associated with SPR# KRUL9FTCEA.
When executing NSD in a command prompt with the kill switch it
 will terminate Notes but then NSD will hang.

    



APAR Information




    

  • APAR number
    LO79340
    • 

  • Reported component name
    NOTES CLIENT
    • 

  • Reported component ID
    5724E6255
    • 

  • Reported release
    901
    • 

  • Status
    CLOSED  PER
    • 

  • PE
    NoPE
    • 

  • HIPER
    NoHIPER
    • 

  • Special Attention
    NoSpecatt
    • 

  • Submitted date
    2014-03-03
    • 

  • Closed date
    2014-07-18
    • 

  • Last modified date
    2014-07-18
    • 





    

  • APAR is sysrouted FROM one or more of the following:
    

    • 

  • APAR is sysrouted TO one or more of the following:
    

    • 



Fix information


    

  • Fixed component name
    NOTES CLIENT
    • 

  • Fixed component ID
    5724E6255
    • 



Applicable component levels


    

  • R901  PSN
       UP
    • 








      
              
                            

              

              [{"Business Unit":{"code":"BU055","label":"Cognitive Applications"},"Product":{"code":"SSKTWP","label":"Lotus Notes"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"9.0.1","Edition":"","Line of Business":{"code":"","label":""}}]
              

                                                                    

          
 
        

      

    

      

        

          

            
Document Information


            

            


                        

            Modified date:
            

            18 July 2014
            

            
                      

        


        

        


      

    

  



    

  

  
    
            

          
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