LO79015: CAN'T SEND ENCRYPTED MAIL WITH INCOMPLETE USER DOCUMENT.

APAR status

• Closed as program error.

Error description

• When Notes Traveler does the look up of the recipient and the
  user record from the NameLookup does not have a Mail Server and
  Mail File fields, Notes Traveler does not use the DN name
  returned.  This causes the encryption to fail because of the
  name that Notes Traveler is using does not match the name.
  

Local fix

• Ensure that the user record has both Mail file and mail server
  fields set.
  

Problem summary

• Not a very common scenario, but if sending an encrypted mail to
  a user that does not have a mail server and mail file defined,
  the encryption will fail.
  

Problem conclusion

• The Notes Traveler server was updated to be able to handle this
  scenario.
  

Temporary fix

• his fix is included in Notes Traveler 9.0.1 IF4 and 9.0.0.1 IF5
  and all future releases.  For the latest Notes Traveler
  maintenance release information please see this technote:
  
  http://www.ibm.com/support/docview.wss?uid=swg24019529
  

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  LOTUS NOTES TRA

• Fixed component ID

  5724E6204

Applicable component levels

• R853 PSY

     UP

• R900 PSY

     UP

• R901 PSY

     UP