APAR status
Closed as program error.
Error description
When Notes Traveler does the look up of the recipient and the user record from the NameLookup does not have a Mail Server and Mail File fields, Notes Traveler does not use the DN name returned. This causes the encryption to fail because of the name that Notes Traveler is using does not match the name.
Local fix
Ensure that the user record has both Mail file and mail server fields set.
Problem summary
Not a very common scenario, but if sending an encrypted mail to a user that does not have a mail server and mail file defined, the encryption will fail.
Problem conclusion
The Notes Traveler server was updated to be able to handle this scenario.
Temporary fix
his fix is included in Notes Traveler 9.0.1 IF4 and 9.0.0.1 IF5 and all future releases. For the latest Notes Traveler maintenance release information please see this technote: http://www.ibm.com/support/docview.wss?uid=swg24019529
Comments
APAR Information
APAR number
LO79015
Reported component name
LOTUS NOTES TRA
Reported component ID
5724E6204
Reported release
851
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2014-02-12
Closed date
2014-03-20
Last modified date
2014-03-20
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
LOTUS NOTES TRA
Fixed component ID
5724E6204
Applicable component levels
R853 PSY
UP
R900 PSY
UP
R901 PSY
UP
[{"Business Unit":{"code":"BU048","label":"IBM Software"}, "Product":{"code":"SSYRPW","label":"Lotus Notes Traveler"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"8.5.1","Edition":""}]
Document Information
Modified date:
20 March 2014