IBM Support

LO78785: ERROR 'INVALID OR NONEXISTENT DOCUMENT'

Subscribe

You can track all active APARs for this component.

 

APAR status

  • Closed as returned (APAR cannot be resolved without additional info from IBM or customer.)

Error description

  • Several users receive an error message, when they start their
lotus notes client. (after they filled in their password)



error message:
invalid or nonexistent document


The problem seems to be an corrupt names.nsf. Rename names.nsf
or using the older version worked. Then found that the LOCATION
document is corrupted. Fixup, compact and updall able to fix the
corrupted names.nsf. However, sometimes it will deleted the
location documents.

Local fix

  • NA

Problem summary

  • 



Problem conclusion


    

  • 



Temporary fix


    

  • 



Comments


    

  • This APAR is associated with SPR# RPAL96BDTT.
The record was returned to the person who created it for more
 information.

    



APAR Information




    

  • APAR number
    LO78785
    • 

  • Reported component name
    NOTES CLIENT
    • 

  • Reported component ID
    5724E6255
    • 

  • Reported release
    853
    • 

  • Status
    CLOSED  RET
    • 

  • PE
    NoPE
    • 

  • HIPER
    NoHIPER
    • 

  • Special Attention
    NoSpecatt
    • 

  • Submitted date
    2014-01-23
    • 

  • Closed date
    2014-01-31
    • 

  • Last modified date
    2014-01-31
    • 





    

  • APAR is sysrouted FROM one or more of the following:
    

    • 

  • APAR is sysrouted TO one or more of the following:
    

    • 



Fix information


    



Applicable component levels


    








      
              
                            

              

              [{"Business Unit":{"code":"BU055","label":"Cognitive Applications"},"Product":{"code":"SSKTWP","label":"Lotus Notes"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"8.5.3","Edition":"","Line of Business":{"code":"","label":""}}]
              

                                                                    

          
 
        

      

    

      

        

          

            
Document Information


            

            


                        

            Modified date:
            

            31 January 2014
            

            
                      

        


        

        


      

    

  



    

  

  
    
            

          
Page Feedback