LO78577: WORKAROUND FOR BB10 DEVICES REMOVING QUOTES FROM DISPLAY NAMES ON INTERNET ADDRESSES

APAR status

• Closed as program error.

Error description

• When Traveler synced the mail to the BB10 device, the address
  had quotes around the display name for the internet address.
  But when the BB10 replied to the mail, it removed the quotes.
  In both cases, the address has characters in the display name
  that need to be encoded.  If BB10 would have left the quotes, it
  would have worked.  But BB10 removed the quotes as the display
  name was encoded such that quotes aren't required at that level.
   But the encoded value doesn't go in the Domino document, so
  when it is decoded and put into the Domino document, the comma
  in the middle of the display name now looks like the require
  comma used to delimit addresses and Domino (the Router) treats
  it as two addresses.  If the quotes had still been there, Domino
  would have treated it as one address instead of two.
  
  The BB10 should preserve the quotes it was given to avoid this
  issue.  But the server side will be changed to take any display
  name that was encoded and has special characters in it but
  without the quotes around it and add the quotes back.  This will
  allow Domino to see it as one address instead of two.
  

Local fix

• Have BB10 fix their removal of the quotes.
  

Problem summary

• This is actually a BB10 device issue but we were able to work
  around it on the Notes Traveler server.  The BB10 devices aren't
  handling quoted addresses correct, it is tripping the quotes
  when sending back to the server.
  

Problem conclusion

• The Notes Traveler server was update to recognize this scenario
  and act accordingly.
  

Temporary fix

• This fix will be included in Notes Traveler 9.0.1 IF3 and
  9.0.0.1 IF4 and any future releases.  See this technote for the
  latest maintenance release information:
  
  http://www.ibm.com/support/docview.wss?uid=swg24019529
  

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  LOTUS NOTES TRA

• Fixed component ID

  5724E6204

Applicable component levels

• R900 PSY

     UP

• R901 PSY

     UP