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LO78474: SECURITY RECORDS CHANGED ON ONE SERVER NOT UPDATED ON OTHER HA SERVERS UNTIL RESTART CAUSING APPROVAL STATUS INCONSISTENCIES

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APAR status

  • Closed as program error.

Error description

  • Security records (which contain approval status) are loaded by
    each server at startup.  If the user's device's security record
    is modified on one server, it will not be updated on the other
    servers until Traveler is restarted on them.  Therefore, if the
    device approval was changed on one server and the user is then
    load balanced to another server, that other server will not have
     the correct approval status unless Traveler has been restarted
    on that server after the approval was change on the first
    server.
    

Local fix

  • Restart Traveler (or the whole server) to pick up the updated
    security records.
    

Problem summary

  • Somewhat rare timing issue where device approval action is taken
    by an Administrator as a user is being load balanced to another
    server.  In this scenario the device approval action taken by
    the Administrator may be lost.
    

Problem conclusion

  • The Notes Traveler server was updated to prevent this scenario
    from occuring.
    

Temporary fix

Comments

APAR Information

  • APAR number

    LO78474

  • Reported component name

    LOTUS NOTES TRA

  • Reported component ID

    5724E6204

  • Reported release

    900

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2013-12-28

  • Closed date

    2014-01-29

  • Last modified date

    2014-01-29

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    LOTUS NOTES TRA

  • Fixed component ID

    5724E6204

Applicable component levels

  • R853 PSY

       UP

  • R900 PSY

       UP

  • R901 PSY

       UP

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Document Information

Modified date:
29 January 2014