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LO78212: USERS WITH NO DEVICES CANNOT BE REMOVED FROM ADMIN

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You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • There are some cases when a delete command fails to remove the
    user from the traveler admin database when the user has no
    devices registered to the traveler server.
    

Local fix

  • If its a stand alone env you can manually remove the user
    document from the LotusTraveler.NSF by selecting the appropriate
    orphaned user document and hit DELETE and close the NSF
    
    For HA database only a DBA can manually delete the user record.
    

Problem summary

  • Customer reported that they were unable to fully remove a user
    from the Admin interface when the user had no registered
    devices.
    

Problem conclusion

  • This is actually a bug to begin with, somehow the user has an
    orphaned record not associated with any device.  At any rate,
    the Notes Traveler server was updated to allow the delete
    command to clean up these records.  The Traveler clean up
    command will likely also identify and clean up these orphaned
    records.
    

Temporary fix

Comments

APAR Information

  • APAR number

    LO78212

  • Reported component name

    LOTUS NOTES TRA

  • Reported component ID

    5724E6204

  • Reported release

    900

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2013-12-09

  • Closed date

    2013-12-13

  • Last modified date

    2013-12-13

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    LOTUS NOTES TRA

  • Fixed component ID

    5724E6204

Applicable component levels

  • R853 PSY

       UP

  • R900 PSY

       UP

  • R901 PSY

       UP

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Document Information

Modified date:
13 December 2013