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LO78045: WINDOWS PHONE DEVICES NOT SHOWING MAIL PREVIEW TEXT FOR MOST MAILS

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You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • In 9.0.0.1, Traveler added support for Microsoft's Exchange
    ActiveSync (EAS) protocol versions 14.0 and 14.1.  Prior to that
     point, the EAS protocol displayed the Preview text on the
    device based on the body content itself.  Starting in 14.0, EAS
    added a <Preview> tag to contain the preview text.  Windows
    Phone (WP)  in 14.0 and later only shows the <Preview> content
    and no longer part of the body.  Traveler did not add the
    <Preview> support, so that is why the device was showing no
    preview text for most (but not all) mails on the WP device.
    

Local fix

Problem summary

  • After switch to ActiveSync 14.1 Windows Phone and Windows Tablet
    devices might not show preview for e-mail.
    

Problem conclusion

  • These devices were taking advantage of a new feature in
    ActiveSync 14.1 that was not fully supported by Notes Traveler.
    The Notes Traveler server was updated to fully support the
    Preview feature in ActiveSync 14.1.
    

Temporary fix

Comments

APAR Information

  • APAR number

    LO78045

  • Reported component name

    LOTUS NOTES TRA

  • Reported component ID

    5724E6204

  • Reported release

    901

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2013-11-26

  • Closed date

    2013-12-13

  • Last modified date

    2013-12-13

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    LOTUS NOTES TRA

  • Fixed component ID

    5724E6204

Applicable component levels

  • R900 PSY

       UP

  • R901 PSY

       UP

[{"Business Unit":{"code":"BU048","label":"IBM Software"}, "Product":{"code":"SSYRPW","label":"Lotus Notes Traveler"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"9.0.1","Edition":""}]

Document Information

Modified date:
13 December 2013