APAR status
Closed as program error.
Error description
In 9.0.0.1, Traveler added support for Microsoft's Exchange ActiveSync (EAS) protocol versions 14.0 and 14.1. Prior to that point, the EAS protocol displayed the Preview text on the device based on the body content itself. Starting in 14.0, EAS added a <Preview> tag to contain the preview text. Windows Phone (WP) in 14.0 and later only shows the <Preview> content and no longer part of the body. Traveler did not add the <Preview> support, so that is why the device was showing no preview text for most (but not all) mails on the WP device.
Local fix
Problem summary
After switch to ActiveSync 14.1 Windows Phone and Windows Tablet devices might not show preview for e-mail.
Problem conclusion
These devices were taking advantage of a new feature in ActiveSync 14.1 that was not fully supported by Notes Traveler. The Notes Traveler server was updated to fully support the Preview feature in ActiveSync 14.1.
Temporary fix
This fix is included in Notes Traveler 9.0.0.1 IF3, 9.0.1 IF2 and will be included in any future releases. For the latest Notes Traveler maintenance information please see this technote: http://www.ibm.com/support/docview.wss?uid=swg24019529
Comments
APAR Information
APAR number
LO78045
Reported component name
LOTUS NOTES TRA
Reported component ID
5724E6204
Reported release
901
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2013-11-26
Closed date
2013-12-13
Last modified date
2013-12-13
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
LOTUS NOTES TRA
Fixed component ID
5724E6204
Applicable component levels
R900 PSY
UP
R901 PSY
UP
[{"Business Unit":{"code":"BU048","label":"IBM Software"}, "Product":{"code":"SSYRPW","label":"Lotus Notes Traveler"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"9.0.1","Edition":""}]
Document Information
Modified date:
13 December 2013