LO76854: DOMINO SERVER MAY FAIL TO START DUE TO FIXUP OF A NON-SYSTEM TEMPLATE.

APAR status

• Closed as returned (APAR cannot be resolved without additional info from IBM or customer.)

Error description

• A Domino server was shutdown after evidence of a damaged
  template was logged.  No action on this template was taken at
  the time, but the server would then not come back up.  The
  customer tried common troubleshooting steps including removing
  the LOG.NSF and replacing NAMES.NSF but the server would still
  not come back up during the period of 7:30 AM (shutdown) and
  several failed restarts until 11:00 AM when a call was opened
  with support.  The problem template was identified, removed,
  and the server started.
  The template was not a critical system template so there seems
  to be no reason why the server would not get beyond this point.
  
  Complete data sets were captured, but the template was not
  provided.
  

Local fix

• NSD analysis required to determine problem NTF, and remove.
  

Problem summary

Problem conclusion

Temporary fix

Comments

• This APAR is associated with SPR# WWHN9B3K77.
  The record was returned to the person who created it for more
   information.
  

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels