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LO76570: PREVENT COPY MAIL STILL CAN'T DISPLAY BODY EVEN AFTER UNGRADING TO 9001

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You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • The user upgraded to 9001 client, but the prevent copy mail
    still show something like "this message can't be read on device"
    

Local fix

  • At server console, enter "tell traveler reset * [userid]"
    

Problem summary

  • On upgrade the device was not sending the updated capabilities
    list to the server, therefore the server did not believe the
    device could handle the prevent copy mail.  Prevent copy would
    work correctly on new install of the client.
    

Problem conclusion

  • The Notes Traveler client for Android devices has been updated
    to correctly submit the capabilities list to the server when it
    is upgraded.
    

Temporary fix

Comments

APAR Information

  • APAR number

    LO76570

  • Reported component name

    LOTUS NOTES TRA

  • Reported component ID

    5724E6204

  • Reported release

    900

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2013-08-11

  • Closed date

    2013-08-27

  • Last modified date

    2013-08-27

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    LOTUS NOTES TRA

  • Fixed component ID

    5724E6204

Applicable component levels

  • R900 PSY

       UP

[{"Business Unit":{"code":"BU055","label":"Cognitive Applications"},"Product":{"code":"SSYRPW","label":"Lotus Notes Traveler"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"9.0","Edition":"","Line of Business":{"code":"","label":""}}]

Document Information

Modified date:
27 August 2013