LO76400: PENDING MESSAGES REQUIRING STREAMED CONTENT HOLDING UP OTHER MESSAGES

APAR status

• Closed as program error.

Error description

• When the server builds a response and the client is not longer
  connected to receive the response, the server caches the
  response to use if the client repeats the same request (which
  often happens).  When the device connects again, the cache is
  checked.  If the request matches the response, it is sent to the
   device.  If the sending requires streaming content from the
  user's mail server, it could take a relatively long time.  While
   it is sending the message, all other requests are waiting for
  access to this cache and being held up until it completes. This
  may cause many Worker threads to be running and just waiting on
  this cache which prevents the devices from getting timely
  responses.
  

Local fix

Problem summary

• Retrieving large cache values may block other threads from using
  cache.
  

Problem conclusion

• Notes Traveler server has been updated to properly multi-thread
  potentially long running cache access threads.
  

Temporary fix

• This issue is fixed in Notes Traveler 9.0.0.1 IF1 and later
  releases.  See this technote for the latest available
  maintenance information:
  
  http://www.ibm.com/support/docview.wss?uid=swg24019529
  

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  LOTUS NOTES TRA

• Fixed component ID

  5724E6204

Applicable component levels

• R900 PSY

     UP