LO75985: NOTES 9.0 MULTI USER INSTALL CANNOT IMPORT AN ICS FILE FROM A NO TES DOCUMENT

APAR status

• Closed as returned (APAR cannot be resolved without additional info from IBM or customer.)

Error description

• A Notes 9.0 user cannot open an ics file received in a Notes
  document
  (typically an iCalendar document)
  The Notes user has Notes installed via multi user install .
  
  Steps to reproduce:
  1.
  Install Notes 8.5.3 multi user on Win 7 64 bit
  
  2.
  Run client setup. The directory '...\Appdata\local\Lotus\Notes'
  is created.
  
  3.
  Upgrade the installation to Notes 9.0
  Also tried a new installation after removing Notes 8.5.3. The
  result is the
  same.
  
  4.
  Start Notes 9.0  .  No configuration dialog causes the client
  seems to use all
  files from '...\Appdata\local\Lotus\Notes'
  A folder '...\Appdata\local\IBM' would be also created but
  contains only a
  'Workspace' folder
  
  5.
  Open a Notes document containing an *.ics file from Notes 9.0
  .
  An additional splash screen opens and closes after a short time.
  Nothing
  happens.
  
  NOTE: The ics file can be opened and imported if double clicked
  from the O/S .
  

Local fix

• Delete '...\Appdata\local\IBM' and '...\Appdata\local\Lotus\'
  folder and run
  client setup again .
  
  or
  Delete '...\Appdata\local\IBM' folder and rename
  '...\Appdata\local\Lotus\' to
  '...\Appdata\local\IBM'
  
  or
  Change the path to Workspace folder to the old one in
  'rcplauncher.properties'
  file
  
  However , this is not possible for Organizations that have a
  large number of
  Notes users.
  

Problem summary

Problem conclusion

Temporary fix

Comments

• This APAR is associated with SPR# PANN992H9U.
  The record was returned to the person who created it for more
   information.
  

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels