IBM Support

LO75023: INLINE IMAGES DO NOT ALWAYS SHOW IN EMAIL

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You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • The screen attributes used for transcoding inline images are
    only set when the Traveler Status application is displayed. If
    Traveler
    restarts, any mail synced before the user brings up the status
    screen will not transcode the inline images properly,
    
    The fix is to save the screen attributes during configuration so
    they are always available when needed.
    

Local fix

  • Workaround is to launch the status screen and reload data.
    

Problem summary

  • Customer reported that some inline images will not display on an
    Android device or would display sometimes but not others.
    

Problem conclusion

  • The Notes Traveler client for Android was updated to correctly
    handle this scenario.
    

Temporary fix

Comments

APAR Information

  • APAR number

    LO75023

  • Reported component name

    LOTUS NOTES TRA

  • Reported component ID

    5724E6204

  • Reported release

    853

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2013-04-25

  • Closed date

    2013-05-09

  • Last modified date

    2013-05-09

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    LOTUS NOTES TRA

  • Fixed component ID

    5724E6204

Applicable component levels

  • R900 PSY

       UP

[{"Business Unit":{"code":"BU055","label":"Cognitive Applications"},"Product":{"code":"SSYRPW","label":"Lotus Notes Traveler"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"8.5.3","Edition":"","Line of Business":{"code":"","label":""}}]

Document Information

Modified date:
09 May 2013