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LO74547: CHAIR UPDATE FROM TRAVELER DEVICE MAY CAUSE REPEATING EVENT TO TEMPORARILY DISAPPEAR FROM BES DEVICE MONITORING SAME USER

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APAR status

  • Closed as program error.

Error description

  • Only applies to environment where Notes user has both a Traveler
    device and a BES device syncing with their mail database.
    If the user modifies a repeating event from their Traveler
    device as the chair the event may disappear from the BES device.
    It would reappear on their BES device within 24 hours.
    

Local fix

  • Avoid making chair repeating event changes from Traveler device
    if user also has device monitoring their Notes database via BES.
    

Problem summary

  • The way an update to repeating meeting from an Apple device was
    being handle could temporarily cause a BES server to think the
    entry was deleted.
    

Problem conclusion

  • The Notes Traveler server handling of this scenario was updated
    to work better with a concurrent BES sync solution.
    

Temporary fix

Comments

APAR Information

  • APAR number

    LO74547

  • Reported component name

    LOTUS NOTES TRA

  • Reported component ID

    5724E6204

  • Reported release

    853

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2013-03-22

  • Closed date

    2013-04-17

  • Last modified date

    2013-04-17

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    LOTUS NOTES TRA

  • Fixed component ID

    5724E6204

Applicable component levels

  • R853 PSY

       UP

[{"Business Unit":{"code":"BU055","label":"Cognitive Applications"},"Product":{"code":"SSYRPW","label":"Lotus Notes Traveler"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"8.5.3","Edition":"","Line of Business":{"code":"","label":""}}]

Document Information

Modified date:
17 April 2013